Suy is an excellent dental assistant working alongside Dr. Dodd. Treatment is completed efficiently and comfortably. Unlike many businesses who have incompetent personnel, Saratoga Springs Family Dentistry is staffed by knowledgeable people who are truly concerned about your experience. Suy plays an essential role in the favorable outcome of your treatment. Chanel, also working with Dr. Dodd, submits your insurance claims in a timely manner and schedules your visits efficiently. She tries to work around the patient’s schedule as well. Dr. Dodd’s excellent dental care is truly enhanced by his pleasant staff. More
Dr Dodd, Chanel and their whole team made my experience a delight! They carefully walked me through the whole Invisalign Go process so there were no surprises. Their level of expertise and professionalism was consistently amazing! Thank you so much. More
If you are thinking of getting Invisalign, DO IT with Saratoga Springs Family Dentistry! I just finished the process and I can't stop showing off my new and improved smile! Chanel, the Clinical Care Manager, goes above and beyond. She walked me through everything from start to finish. From the initial consult to taking the 3D images (so cool!) to scheduling appointments, checking in to see how the process is going, explaining next steps, ordering trays, and so forth-she does it all! Chanel is incredibly personable, knowledgable, and organized throughout the process, she couldn't have made it any easier. Dr. Dodd and his team were amazing as well. Dr. Dodd took his time to explain everything and answer questions that I had. He makes you feel comfortable and the visits needed during the process were very quick. I can't say enough great things! Thank you Dr. Dodd, Chanel, and team for such a positive experience. I would do it again in a heartbeat. Definitely deserving of a 5 star review!! More
Great team providing dental care that is second to none! Saratoga Springs Family Dentistry makes the dreaded trip to the dentist an enjoyable process from start to finish. Recently, Dr. Dodd and his assistant, Suy, upgraded my smile with chair side vaneers - the finished product far exceeded my expectations! The entire process was enjoyable. Chanel made scheduling a breeze. Suy, is so knowledgeable and professional. she made me feel comfortable during each visit and confident that I was receiving the best possible care. Dr. Dodd and his exceptional team are providing the best dental care in the Saratoga Area - highly recommend! More
Saratoga Springs Family Dentistry is the best around! Dr. Walsh is great and has a great sense of humor. Brooke is super friendly and fun and makes the experience super easy. The front desk personnel is great especially Doug. He is super attentive and makes sure that everything is all set before you go and has been explained to you. Best dental office around!! More
My wife and I had another great experience yesterday at Saratoga Springs Family Dentistry. The entire staff is excellent and continues to exceed our expectations in every way. We can truly recommend them without any reservations whatsoever to anyone wanting a caring and extremely competent Dentistry they can really trust. More
I've been a patient at the Church St location for a couple of years and have been very pleased with the dentistry (Dr Dodd )& (Krista) hygienist care provided. The front desk team, including Chanelle, is also kind, very helpful and efficient. I often work with Chanelle to schedule appointments and she always goes above and beyond. I highly recommend Saratoga Springs Family Dentistry. More
My husband and I both had “New Patient” visits today with Saratoga Springs Family Dentistry and we both walked out having had such an amazing position e experience! First and foremost, they are going above and beyond during this time to keep all patients and their staff safe. When you arrive they have you call the office and once they’re ready for you, they call you to have you come in (eliminating any waiting period in the waiting area). ALL staff members were appropriately wearing required PPE (masks, gowns, gloves, etc). At no point in time did either of us feel uncomfortable being out and about! We each had different individuals assist with our teeth cleanings, I had Leah and my husband had Victoria, both of which were extremely thorough and personable; highly recommend either of them! I apologize for not remembering the name of the Dentist who came in after my cleaning, but after trying out several different dentists, he was the FIRST person to take the time to explain my x-rays to me, take the time to ask me questions and have an actual conversation; not just a quick check in-and-out scenario. It was so appreciated!! Lastly, Chanel helped us with our checkout process, and after working for many years in a customer/public position, she was absolutely fantastic! She is so sweet, funny, and really went out of her way to make us feel right at home. We will 100% be patients for life there now, and highly recommend to anyone in need of a new dentist! Thank you so much! More
I have been nervous about dentists most of my life, but that changed when I started at Saratoga Springs Family Dentistry. I truly enjoy going to their office and seeing all the friendly people who work there. Today Christina cleaned my teeth and did X-rays . Those X-rays showed the need for some extensive work. They were able to work with the schedule so I can see Dr. Dodd next week to start the work. Everyone there is kind, considerate, professional, knowledgeable, and caring. In short - a wonderful practice! More
My experience with Saratoga Springs Family Dentistry was extremely positive from the day I called and asked about their practice to getting my first appointment. I was thrilled with my first visit at Saratoga Springs Family Dentistry all the way up to my last visit this past week due to my relocation to another state. All my visits ran smoothly, professionally and, the office -from the sitting room to the examination room were spotless. The staff starting with the reception area to my actual examine were always courtesy and well informed. Every hygienist I had was terrific, knowledgeable and kind. Dr. Dodd and his staff do a remarkable job, and I would highly recommend Saratoga Springs Family Dentistry without any hesitation. I can only hope I have the same great care in my new area. More