Caitlyn - Patient Coordinator

How many years have you been in the dental field?
Only since September 2024, but loving it!
What do you enjoy most about the work you do?
The people I am surrounded by!
What is the most inspiring part of your job?
Seeing patients come in with anxiety and leaving without it!
What is the most important part of the job you do?
Communication with patients.
What makes you happiest, when you're not working?
Spending time with my family.
What makes your team great?
The people!
What is a quote you strive to live by?
"Without Rain, Nothing Grows"
Do you have any skills or talents that most people don't know about?
Licensed cosmetologist and used to be an equestrian!
Krystina - Administrative

How many years have you been in the dental field?
11 years - With this practice since 2015!
What do you enjoy most about the work you do?
Being able to help the team in any way I can.
What is the most inspiring part of your job?
Seeing the team come together and make a positive difference for our patients!
What makes you happiest when you're not working?
Being active with my 3 huskies - Leia, Kyla, & Zeus
Spending time with my husband and two stepdaughters. I love to cook and watch movies.
What makes your team great?
At the end of the day, we are a family.
How do you think your colleagues would describe you?
Hardworking, reliable, and compassionate!
DELAYNE - DENTAL ASSISTANT

How many years have you been in the dental field?
9
Why did you decide to work in dentistry?
I’ve always enjoyed my own dental visits and when I became a dental assistant I knew I felt at home.
What makes you happiest, when you’re not working?
Going to the gym and tending to my plants.
What makes you happiest, when you're not working?
Tending to my plants and spending time with my cats, Parker and Ashe!
Joelle - DENTAL HYGIENIST

Joelle C. RDH MS is a graduate of Hudson Valley Community College and holds a Bachelor's degree in Dental Hygiene from Mount Ida College in addition to a Masters of
Science in Higher Education Administration from Southern New Hampshire University. Joelle has been a member of the Family Dentistry team since 2015.
For the past 5 years Joelle has served as an Associate Professor in the Dental Sciences Department and Program Director of the Dental Assistant Program at Springfield Technical Community College. Joelle's enthusiasm for education translates to an enhanced chairside experience for all patients.
Joelle loves to cook and share that passion with friends and family. In the winter she can be found skiing the northeast. Currently she is finishing up her second master's degree and is excited to take a break from the online classroom. If you hear singing in the office, it's likely Joelle!
RACHAEL - PATIENT CARE COORDINATOR

How many years have you been in the dental field?
Since March 2024
What do you enjoy most about the work you do?
Doing something meaningful
What is the most inspiring part of your job?
Helping people feel better about themselves
What makes you happiest, when you’re not working?
Being in the garden with my cats, Kiwi & Sugar Bean
What makes your team great?
We excel in communication
How do you think your colleagues would describe you?
Makes great coffee
What is a quote you strive to live by?
"Live in each season as it passes."
What is something most people don't know about you?
I went to college in Germany
What is your favorite vacation or “happy place”?
Chicago to be with my family
KAYLA - DENTAL ASSISTANT
How many years have you been in the dental field?
12 years
What do you enjoy most about the work you do?
I enjoy getting to know our patients, Building trust and highlighting dentistry in a positive way
How do you think your colleagues would describe you?
Organized, Dependable and honest.
What is a quote you strive to live by?
"It costs nothing to be kind"
What is your favorite vacation or "happy place"?
Cape May, New jersey
ASHLEY - DENTAL HYGIENIST
How many years have you been in the dental field?
5½ Years
What do you enjoy most about the work you do?
When patients have dental anxiety and they see how much we care. It helps eliminate their fear!
What is the most inspiring part of your job?
Educating patients and watching them improve their oral health.
What makes you happiest, when you’re not working?
My cat Linus.
What makes your team great?
We work together and support each other inside and outside of work.
How do you think your colleagues would describe you?
Quiet Ninja
Do you have any skills or talents that most people don't know about?
I'm double jointed
What is your favorite vacation or “happy place”?
Going back home where I grew up, Malone NY