My husband and I both had “New Patient” visits today with Saratoga Springs Family Dentistry and we both walked out having had such an amazing position e experience! First and foremost, they are going above and beyond during this time to keep all patients and their staff safe. When you arrive they have you call the office and once they’re ready for you, they call you to have you come in (eliminating any waiting period in the waiting area). ALL staff members were appropriately wearing required PPE (masks, gowns, gloves, etc). At no point in time did either of us feel uncomfortable being out and about! We each had different individuals assist with our teeth cleanings, I had Leah and my husband had Victoria, both of which were extremely thorough and personable; highly recommend either of them! I apologize for not remembering the name of the Dentist who came in after my cleaning, but after trying out several different dentists, he was the FIRST person to take the time to explain my x-rays to me, take the time to ask me questions and have an actual conversation; not just a quick check in-and-out scenario. It was so appreciated!! Lastly, Chanel helped us with our checkout process, and after working for many years in a customer/public position, she was absolutely fantastic! She is so sweet, funny, and really went out of her way to make us feel right at home. We will 100% be patients for life there now, and highly recommend to anyone in need of a new dentist! Thank you so much!
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