Patient Reviews

Reviews & Testimonials for Dental Exam Services in Queensbury, NY

Filter69 Reviews & Testimonials  
5.0
DAPI
Review from R.G.  |  Source: Google  |  Aug 24, 2026

Always friendly, professional hygienistCleaning done pain freeDr. Always thorough, good questions. More

5.0
DAPI
Review from L.T.  |  Source: Google  |  Aug 20, 2026

Good to be back ! Feeling good about our plan .Great staff .....felt welcome 😊 More

5.0
DAPI
Review from E.P.  |  Source: Google  |  Aug 19, 2026

Trouble tooth removed with care and no pain More

4.0
DAPI
Review from J.W.  |  Source: Google  |  Aug 19, 2026

I was very nervous about the visit but am hopeful you will help me without the usual problems alot of companies feel they are entitled to. Thank you for your honesty. More

5.0
DAPI
Review from M.  |  Source: Google  |  Aug 18, 2026

Great experience. Welcoming and painless - I highly recommend this office. More

5.0
DAPI
Review from M.O.  |  Source: Google  |  Aug 17, 2026

Staff was friendly,Dr Franklyn was amazing and was caring as well as my assistant Sierra. The Front desk did a great job of accommodating my schedule for my follow ups . It seems as though they really listen to the patients needs. I’m also a Dental assistant so I know how important patient care should look like. Thank you for your care . More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Aug 17, 2026

On time, friendly, efficient and the whole staff does a great job. Also completely non painful cleaning and assessment even in sensitive areas. Highly recommend this office More

5.0
DAPI
Review from C.M.  |  Source: Google  |  Aug 12, 2026

Great experience! Dr. Franklin handled my dental emergency with care. His dental assistant Meg was fantastic as well and brought me comfort. They were both knowledgeable and extremely caring. The staff in the office- Audrey& Sierra were great as well. What was an unexpected situation turned into a great overall experience More

5.0
DAPI
Review from P.C.  |  Source: Google  |  Aug 12, 2026

Dr. Franklin and Megan are wonderful! They make you comfortable throughout the entire process. Definitely recommend!!! More

5.0
DAPI
Review from P.R.  |  Source: Google  |  Aug 10, 2026

I appreciate everyone’s kindness and professionalism. More

5.0
DAPI
Review from R.G.  |  Source: Google  |  Aug 05, 2026

I needed to find the dentist. I had a cracked tooth. I found Queensbury Family Dentistry and made an appointment. They discussed what should be done. I agreed and scheduled the work. I now have a new crown and I am very happy with the finished tooth. The office is very professional. Also very friendly. Nice people to deal with. The dentist and hygienist were fantastic. Once again very professional. They explained everything thoroughly before proceeding. I couldn't be happier with the finished results. I will definitely be getting any dental work and cleaning done through them. Five stars from me. More

5.0
DAPI
Review from H.M.  |  Source: Google  |  Aug 03, 2026

Emmi was great! I def would pick her to do my cleaning when I return in April. Thank you Emmi.... see you in 6 months! More

5.0
DAPI
Review from A.R.  |  Source: Google  |  Aug 03, 2026

Let’s be honest—visiting the Dentist is not something to which anyone looks forward. However, whether it’s usual cleaning or more demanding work, I’m happy I am a patient here at QFD on Dixon Road!Special shout-out’s to the office status and my Dental Hygentist! You are the Best! More

5.0
DAPI
Review from N.G.  |  Source: Google  |  Aug 03, 2026

I had an emergency crown issue and was able to get in same day. Dr Franklin and his assistant were very professional and able to address the issue and get me scheduled for follow up. I walked out with a temporary crown and very happy with the whole office. My insurance had changed since the last visit, and I was able to sign up for their Smile Advantage Program. Just another perk offered through office since Medicare dental is so limited and needs some updating. More

5.0
DAPI
Review from M.K.  |  Source: Google  |  Aug 02, 2026

The hygienist at my appointment on August 3 was pleasant and very thorough. I’m always greeted with a smile and everyone is very helpful there. More

5.0
DAPI
Review from G.D.  |  Source: Google  |  Jul 28, 2026

Always a pleasant and professional experience on time and explained so customers understand the reason for the the workthat was done ! More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Jul 28, 2026

I am not from. the Queensbury area and I had a dental emergency.The doctors and staff at Queensbury family Dentistrywhere most helpful and attentive . I am very appreciative of theirprofessional service. and care. Marie monaco More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Jul 26, 2026

Dr. Franklin is a talented, personable dentist, supported by a great general dental team and helpful office staff members. I've been a patient for 10 years. More

5.0
DAPI
Review from S.J.  |  Source: Google  |  Jul 21, 2026

New patient appointment, got me in right away. Although he couldn't fix my tooth I was out the door with a referral to a surgeon. More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Jul 20, 2026

Dr., his assistant and the front office staff are professional and very helpful. I look forward to my upcoming appointments. Thank you all. More

5.0
DAPI
Review from R.V.  |  Source: Google  |  Jul 06, 2026

Great facility, positive attitude and professionalism of everyone there. Highly recommended! More

5.0
DAPI
Review from P.T.  |  Source: Google  |  Jun 25, 2026

They all made me feel very comfortable and welcome, even though I was very nervous and embarrased at how bad I had let my teath get. I felt very confident in them by the time I left. Very glad that I was recommended to them. More

5.0
DAPI
Review from P.G.  |  Source: Google  |  Jun 24, 2026

Very kind, caring & professional. I get very uncomfortable when at a dentist. Everyone here listens to me, explains everything they are planning on doing and makes me feel at at ease. Would recommend this office and everyone that works there. More

4.0
DAPI
Review from M.D.  |  Source: Google  |  Jun 15, 2026

My first visit, everyone seems nice, hygienist seemed very nice and friendly looking out for my best interests, met the doctor briefly but sure we will develop a good relationship, hoping things work out as far as insurance and getting the best dental care because it’s very important to have good dental hygiene! Not having good dental hygiene can make one have a lot of issues medically 😬 So here’s praying 🙏🙌 More

5.0
DAPI
Review from T.K.  |  Source: Google  |  Jun 07, 2026

Christine Keating. My appointment was quick and easy and the new temporary crown feels great. Thanks for helping me get an appointment that my senior van could get me to More

5.0
DAPI
Review from B.C.  |  Source: Google  |  Jun 03, 2026

Ciera and Dr Valero did a great cleaning. Ciera has a great touch and did a super job performing the cleaning More

5.0
DAPI
Review from C.H.  |  Source: Google  |  Jun 02, 2026

Dr Franklin and his team are amazing I was referred by your friend it was worth the 40-minute drive informative helpful and genuinely and I do mean genuinely cared about me as a person and a patient I recommend his practice and his entire team! Thank you More

5.0
DAPI
Review from E.M.  |  Source: Google  |  Jun 02, 2026

Stellar..👍👍 More

5.0
DAPI
Review from C.D.  |  Source: Google  |  May 28, 2026

It’s always such a positive, professional and stress free visit. The staff was (as always) an absolute pleasure! More

5.0
DAPI
Review from L.W.  |  Source: Google  |  May 26, 2026

Excellent service and very nice 👍 More

5.0
DAPI
Review from E.A.  |  Source: Google  |  May 25, 2026

Cheerful reception, gentle & skillful dentist & hardly any waiting time made my visit perfect! More

5.0
DAPI
Review from J.H.  |  Source: Google  |  May 20, 2026

Dr. Mark Franklin is absolutely amazing. He takes a personal interest in each of his patients. Truly a friendly, knowledgeable professional. Thank you. More

5.0
DAPI
Review from J.M.  |  Source: Google  |  May 18, 2026

Great experience. All professional and friendly. More

5.0
DAPI
Review from M.P.  |  Source: Google  |  May 17, 2026

Great experience today. More

5.0
DAPI
Review from I.  |  Source: Google  |  May 14, 2026

The whole office was great!Dr Monin was very nice and takes the time to explain and discuss whats going on. More

5.0
DAPI
Review from S.M.  |  Source: Google  |  May 12, 2026

This is my favorite dentist. The staff are are absolutely gorgeous. They are so friendly and make you feel so comfortable. I had no pain during my procedure. Just a great place to be and feel comfortable. Their work speaks for itself. More

5.0
DAPI
Review from P.G.  |  Source: Google  |  May 10, 2026

Very Professional More

5.0
DAPI
Review from F.C.  |  Source: Google  |  Apr 29, 2026

Very happy with the results of my visits..great job Dr M.! More

5.0
DAPI
Review from R.S.  |  Source: Google  |  Apr 27, 2026

Everyone was friendly and helpful. A quick x-ray, an explanation, then offered options to resolve . More

5.0
DAPI
Review from S.S.  |  Source: Google  |  Apr 12, 2026

Excellent dental services from the staff that does scheduling and accounting,dental hygienist . Very kind and professional treatment.Dr Franklin is excellent and dependable!.He does excellent work . More

5.0
DAPI
Review from B.D.  |  Source: Google  |  Apr 06, 2026

Just had another crown started, and it was a great experience. Also discovered an issue with a loose implant that was fixed. I highly recommend QBY Family Dentistry, top care, speedy appointments, it really means a lot to have such amazing professional people there when you need them! More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Jan 23, 2025

The dental hygienist was very friendly. Made a stressful time for me go by like a breeze.. More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Dec 07, 2024

My dental hygienist was the best. She did a great job and had a very pleasant manner. I’ve been going to QFD for years and Dr. Franklin and the staff have aways been friendly and professional. More

5.0
DAPI
Review from F.M.  |  Source: Google  |  Oct 18, 2024

I arrived a little early and checked in, the staff were very friendly and professional. The hygienist Sarah did a great job of cleaning my teeth, taking updated x-rays and used a diode laser to keep my gums healthy. Dr Miyamoto looked under the hood and I was on my way in less than an hour. More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Oct 06, 2024

Sara, took the time to explain everything that she was doing. I didn't feel like I was just "another patient". she was great. There's always a welcoming positive energy in this office. Which makes my dreaded dental appointments much easier. Thank you . More

5.0
DAPI
Review from C.N.  |  Source: Google  |  Jul 11, 2024

This was my 1st time here. I chipped a tooth and they got me in right away and fixed it. Dr. Franklin was professional and fixed my tooth in less than 30 minutes,he did a beautiful job! More

5.0
DAPI
Review from W.B.  |  Source: Google  |  Jun 19, 2024

Extremely professional staff!! Thank you Irene, Jenn and Dr. Mark Franklin for taking care of me. I was informed of the process for the extraction of a tooth and their concern for my comfort during the procedure as well as follow up care. Thank you all again!!! More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Mar 21, 2024

Alex was super friendly and did a great job on cleaning my teeth ... they feel wonderful! I can actually say I like going to my dental appointments! More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Mar 20, 2024

Alex the hygienist was so warm and welcoming! She explained every step of the X-ray, exam and cleaning. Alex also asked me if I was okay throughout the exam! She was thorough explaining what she was doing and why. Dr. Franklin is kind, friendly and very knowledgeable explaining all your options without any pressure. You can tell they care about their patients! More

5.0
DAPI
Review from N.G.  |  Source: Google  |  Jan 17, 2024

I'm a new patient scheduled for my 1st appointment in February but ran into an emergency situation 1 month prior to that appointment. I couldn't be more pleased with the staff accommodating me, in a drop in situation. The staff was friendly and took my concerns seriously and brought me into an exam room immediately. Dr Franklin was thorough and explained everything in detail. He went above and beyond in this situation. It was my good fortune to have to change dentists and I look forward to working with the crew. Thanks for everything today. More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Jan 10, 2024

Dr. Mia is the best dentist experience I've ever had in my life! She is so skilled that I felt zero pain from the Novocain injection! The part I dread became an absolute breeze. She's an obvious team player, and keeps the patient well informed of each step of the procedure. She frequently checks on the patient's comfort and is accommodating to any difficulties. I recommend Dr. Mia 1000%! More

5.0
DAPI
Review from B.C.  |  Source: Google  |  Jan 02, 2024

Dr. Franklin is very professional, friendly and thorough. The office staff and dental assistants are super friendly and professional as well. More

5.0
DAPI
Review from M.C.  |  Source: Google  |  Aug 30, 2023

Always a pleasure at this office. My 6 year old does well here because the hygienists are sweet and patient. Dr. Franklin is honest and conservative when it comes to not pushing unnecessary procedures. 5 stars all around. More

5.0
DAPI
Review from G.(.  |  Source: Google  |  Aug 30, 2023

Very good service and such great people! More

5.0
DAPI
Review from J.T.  |  Source: Google  |  Aug 24, 2023

Dr. Franklin and his whole staff are the best. I neglected my dental hygiene for a couple of years. Over this past year, Dr. Franklin and the hygienists worked to get my smile back. Now I have scheduled cleanings. I can't thank everyone in his office enough and tell anyone when the topic comes up. Call them. Make an appointment. You won't regret it. More

5.0
DAPI
Review from R.C.  |  Source: Google  |  Jul 12, 2023

I love this place! And this a dentist, so it’s must be good if I’m saying that. 😃 The staff is very cheerful and friendly, Alex is wonderful! Most importantly Dr. Franklin, is sensitive and accommodating to the needs of his patients and surprisingly enough even when it comes to what I can and can’t afford. He also has never made me feel guilty or uncomfortable for anything regarding the care, the financial aspects, or state of my teeth. Ha. That’s a big deal in my book. Thank you Dr. Franklin and staff! More

5.0
DAPI
Review from J.D.  |  Source: Google  |  May 25, 2023

Great dental office. Amanda and Dr Franklin are the best! More

5.0
DAPI
Review from C.S.  |  Source: Google  |  May 04, 2023

Amanda, my hygienist, is the best! So personable, caring, and professional. Dr. Franklin is the best as well. They make going to the dentist a breeze! More

5.0
DAPI
Review from J.C.  |  Source: Google  |  Apr 06, 2023

Love them! More

5.0
DAPI
Review from D.S.  |  Source: Google  |  Dec 22, 2022

My hygienist was patient, gentle, professional. More

5.0
DAPI
Review from B.S.  |  Source: Google  |  Aug 23, 2022

My Dentist of many years retired and so I needed to find a new dental practice and that was what prompted me to try Queensbury Family Dentistry. This was one of the best decisions I have ever made. I had always had my teeth cleaned every 6 months but because of losing my previous dentist it had been close to 18months since my last cleaning. I was really dreading this appointment because every previous cleaning left me with a sore mouth for a couple of days. Was I in for a surprise. The Dental Hygienist that cleaned my teeth today was Judy and she was awesome. It was the first time my teeth and mouth did not hurt after a cleaning. Thank you, Judy!!!! I also met Dr. Franklin and he too was awesome. He took time to get to know me, explained what my x-rays showed and discussed what future treatment would entail. I would definitely recommend this professional and friendly dental practice to anyone seeking dental services. More

5.0
DAPI
Review from B.D.  |  Source: Google  |  Aug 23, 2022

Thanks for seeing me so quickly today! I am always impressed with how friendly everyone is and how professional the service is. See you in a few weeks for my new crown. More

4.0
DAPI
Review from T.L.  |  Source: Google  |  Jul 06, 2022

I have had three appointments and all have gone great I'm very satisfied and the whole office is friendly I like that they inform you what they're going to do from one appointment to the next and give you the amount the next appointment may cost you More

5.0
DAPI
Review from R.M.  |  Source: Google  |  May 03, 2022

This is Leslie! Today was a great dental visit! I am a bit of a baby when it comes to dental work, especially shots... Dr. Franklin was extremely gentle and pain free. He was also meticulous in his work. The staff was all very kind. A very clean, neat and efficient practice, that I highly recommend. More

5.0
DAPI
Review from L.A.  |  Source: Google  |  Feb 25, 2022

Dr Franklin, Sierra, & reception staff all so professional & friendly. 😁 More

5.0
DAPI
Review from K.Y.  |  Source: Google  |  Feb 25, 2022

Amanda is awesome! She makes it so easy to have dental cleanings for those of us that have sensitive gums and teeth. She has a great attitude, is super gentle and is an excellent hygienist! Today I had work done by Dr. Franklin he is the best! He made me feel comfortable with my first procedure of many with no judgement. Also, Amanda in the office is very helpful and kind as well.. an overall great experience! 100% Recommended! More

5.0
DAPI
Review from Anonymous  |  Source: Facebook  |  Aug 25, 2020

Awesome place , friendly workers and great dentist . Signing up my whole family . After calling 7 different dentist this one took me in did what needed to be done . 💯 More

5.0
DAPI
Review from E.M.  |  Source: Google  |  Apr 01, 2020

This was my first visit but I will definitely become a permanent patient. They were welcoming and friendly. I had to have a chip fixed in my front tooth and they were efficient and made my smile good again in short order. Staff had a very good vibe and loved the selection of music playing. More

5.0
DAPI
Review from A.M.  |  Source: Yelp  |  Mar 27, 2018

I would highly recommend this office! I had an appointment there recently and they were able to get me in right away. All the office ladies were amazing and Dr. Franklin was great! More

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