Reviews & Testimonials for General & Family Dentistry Services in Greenwich, NY

Colleen is my hygienist she is always friendly, remembers me as a patient and my dental history and makes sure I am comfortable during my visit. I met a new Dentist, Dr Godici and he was very nice and knowledgeable. More

The staff is great as are the Hygienists, Dentist and front office People. More

I love my time with Paula even though she is picking at my teeth. I have always been treated with utmost respect at the Greenwich Family Dentistry. More

I was in a pinch, having a medical emergency and my previous dentist office stopped taking our insurance. GFD were able to squeeze me into the schedule. Hannah, the Patient Care Coordinator was amazing! She was friendly and outgoing, helped guide me on what I needed to do. Paula my hygienist, was awesome! I felt immediately at ease (I don’t enjoy going to the dentist); she was efficient, gentle and informed me on each step she was taking as she worked on me; Dr. Godici, was very pleasant and put me at ease; he was helpful, informing me on how some of my medical conditions can affect my dental health. I will be returning for my cleanings, so glad I found this place. I highly recommend Greenwich Family Dentistry. More

Always such a good experience. Cleanings go friendly, quickly and the tech’s are gentle. The first time I had to have a filling, they listened to me about my anxiety and provided solutions. The second time I had to have a filling was yesterday and I had no anxiety at all. Dr. Raffuel is very personable, caring, and gentle. I didn’t feel the novacane pain at all really and for the first time in my life only the amount of novacane needed was used. My whole face wasn’t numb for 24 hours like usual… Dr. Raffuel is well informed and explains what he is doing and why. He knew I would be sore from some of what he had to do and he prepared me for that and gave me medicine there and to take home. He was right every step of the way and took good care to make sure I was okay and comfortable. He is also the only dentist so far to care enough about my TMJ pain to offer me a solution that no one else had yet and I am grateful to at least give it a try. The receptionists are very knowledgeable and friendly!! I never have to wait long to be called in and the hygienists tech’s have always been so kind and quick and gentle. I recommend Greenwich Family Dentistry to everyone I can. More

Dr Raffael is the best and now that he is in Greenwich I’ll continue to use him as long as he is practicing. Everyone in this office is very professional and friendly Dental hygienist Colleen is great as well! More

Dr. Raffuel is the dentist ever! Knowledgeable, good bedside manner, gentle, kind, and tentative. Hygienist's are friendly and front end staff very helpful. Very attractive and comfortable office. More

Was the first visit for a cleaning, Colleen was awesome. Took here time explained everything. Very happy glad I made the switch to your office. More

My experience with Marley smith was the best Iv ever had More

Amanda did a very thorough job of cleaning my teeth. Always let me know what she was getting ready to do. Very gentle. More

I got 3 huge cavities filled and didn’t feel a thing. I almost fell asleep. The dentist was nice. The hygienist was great. Really smart. The office staff was very friendly. I almost didn’t want to leave! More

Always a great and friendly atmosphere. More

Great experience!! More

As always a very professional and cheerful office. My hygienist was very kind and cheerful. Also my dentist took time to explain what might be needed in the future and we had a very congenial conversation. More

What a gem we found in Greenwhich NY. The whole group were so kind. Colleen made me feel so at ease.🙏 Everyone is so nice and kind. They make me feel so comfortable. 🤩 More

Greenwich Family Dentistry is absolutely FABULOUS!! I hate going to the dentist and they have done everything to help me feel otherwise. Their front desk staff is welcoming and helpful, while the actual dentist and hygienist were delightful, informative and showed nothing but respect and understanding with any of my hesitations. I don’t even live in the area but will make the trek to keep them as my dentist. I highly recommend them to fullest! More

Colleen does a very thorough cleaning, offers suggestions to improve oral health and shows genuine passion in her work. Her personality has helped me overcome my dental fears. More

Very professional, polite, great staff, best Dentist around!! More

Amanda has been amazing throughout my Invisalign experience. She is a perfectionist & wants me to be 100% satisfied. I am very happy with the outcome! More

Very satisfied with Dr. Raffuel! Great cleaning and service! Been going to him since 2016. More

Assistants, staff, and dentist were all kind, helpful, and on time! More

My family and I love this dental office. Everyone is just so nice and makes every visit as comfortable as possible. I had to have some dental work done that was not fun, but they all made it so much easier for me and made sure I was good throughout the entire visit. Highly recommend! More

First time patient; great dental practice. Amanda L. was my hygienist. Careful, thorough, a real pro. Dr. Raffuel was quick and efficient assessing the health of my teeth. Highly recommend. More

Very pleased. They squeezed me in right away with a fractured tooth and quickly referred me to an oral surgeon. Tooth has been extracted and I’m on the mend. Everyone was very nice and extremely helpful. Thank you all! More

We absolutely love Greenwich Family Dentistry. Everyone is so kind and helpful. More

I would highly recommend Marcus Raffael DDS at Greenwich Family Dentistry !!! Not sure where he came from , but I am sure glad that he came to Greenwich !!!! This guy is great !! More

Excellent care! My 4 year old daughter had so much fun interacting with the staff! She left the office saying that she couldn’t wait to go to the dentist again! More

Wonderful and caring dental services! Thank you!! More

Very friendly and gentle dental services. The hygienists and dentist treat you like family, caring for your personal dental needs and prevention. I’ve been to many dentists and this place and staff have been by far my best dental experiences. Very grateful to be a patient at Greenwich Family Dentistry!! More

Colleen is wonderful…gentle and caring! I think my teeth look great…although these “zings” still hurt a lot! Hopefully one more day! Thanks again Colleen! More

Efficient, allows time for questions, friendly staff. More

What a gem we found in Greenwhich NY. The whole group were so kind. Colleen made me feel so at ease.🙏 More

Such a wonderful caring staff. I was not a patient but they got me in for an emergency. They were knowledgeable and caring fixing my problem…..I am now a patient. More

I have been with Dr Raffuel for years. He was excellent in explaining the process and his ability to put one at ease was not just professional - compassion was front and center. More

Great visit w/ the dentist and technician, as always. Great people, good work. More

Couldn't have asked for better care with Paula and Marcus. So thankful Marcus didn't leave your office as I had thought. Both are Very friendly and caring. Great experience. More

At the end of the day - you generally want to get in and out of a Dentist’s office. Greenwich Family Dentistry makes the experience so smooth and pleasant. The front office staff was super welcoming, Colleen, the hygienist that handled my cleaning was awesome, and I can’t say enough great things about Dr. Raffuel. I’ve been a patient of his for years and followed him when he moved to this practice. The space is laid out well, so people aren’t tripping over each other between scan and exam rooms. Very happy I made the switch. More

Wonderful experience! I recommend highly! Staff is very attentive and gentle. I'm very happy with my teeth! More

Tooth extraction was a breeze. Its the closest thing to a massage appointment and covered by my insurance! Its a win. 😂 Very understanding Dentist (Paul) and Assistants. Everyone is beautiful. Can't wait to see them again for my 6 months cleaning! Went again for a crown. Still so relaxing. They really are very considerate with patients pain tolerance. I love and appreciate that. Thank you so much for being one of the best dentistry! More

Paula is fabulous! More

My first visit was a 5 star experience!!! More

Very pleased. Short waiting room time, pain free time in the chair. Great attention to detail on dentle work and very friendly staff from the front desk to the doctors and assistants. Couldnt be more pleased. The Folks at Greenwich Family Dentistry have taken all my anxiety for visiting the dentist. JC More

The best experience I’ve had at a dentist office. Colleen was very thorough. She explained everything she was doing and what they found in detail. More

So happy to be back with Dr. Raffuel! Great cleaning and service! More

I honestly did not think I would find a point in time where I would review a dental office but based on my experiences at other places and comparing it to today it is warranted! I absolutely recommend Greenwich Family Dentistry. My tech Colleen is beyond phenomenal. She is kind, considerate, attentive, and most importantly exceptionally knowledgeable. She explained things to me so I understood and at no point did I feel like just a person in a rotating door of people. The dentist Dr Raffaul (I might be spelling this wrong and I apologize!) was just as passionate and knowledgeable! I didn’t feel like that procedures were pushed on me, everything felt thought out, explained, and was planned with me. Thank you and your team (and again HUGE shout out again to Colleen for her exceptional service, personality, knowledge, and passion). Having been client facing in many of my careers I cannot help but notice when someone stands out! You changed the way I feel about going to the dentist please don’t ever go out of business because I am here for life!!! More

Very professional and caring! More

Dr. Marcus, the hygenists and the rest of the staff are exceptional in what they do. They are proessional, caring and friendly which definitely makes me feel comfortable. More

Fantastic place. The staff are all wonderful, as well. We are so lucky to have them in our little community. More

My filling was done with ZERO pain, and the cost was less than I expected with my out-of-network coverage. VERY happy customer! More

Dr. Marcus and my hygienist were absolutely amazing. I have severe dentist anxiety and had not been for an embarrassing amount of time. They were so kind and understanding and even with an invasive procedure, there was no discomfort whatsoever! Highly recommend! More

My experience was 5-star. Colleen and Marcus made me feel very comfortable and at ease with my cleaning and prospective dental work yet to be performed. I am grateful to have finally ended my procrastination and would recommend Greenwich Family Dentistry to anyone in need of their service. More

Such a great staff ! Took such good care of me had a broken tooth. Thank you Dr Raffel and his assistant !Lesa More

Lauren did a fabulous job of cleaning my teeth. Very gentle and compassionate for places that were sensitive. More

Greenwich Family Dentistry has a caring staff. My hygienist was very thorough. She asked if I were having any issues with my teeth and we discussed how to resolve the issue. I am very pleased with the service and the congeniality of the staff. More

Colleen was very friendly and kind. She is very efficient at her job while still being very compassionate to her patient! Irene was also very friendly and helpful at the front desk. More

Quick and thorough check ups and cleaning. Great dental experience! More

This office is great! All are friendly and helpful. They answer questions and discuss options. The ladies at the front desk are always willing to check for cost od a procedure. And they send out reminders of your appointments via email and text! Like several times! 🤣 I at one point thought I need a restraining order...lol ....they are great I have suggested them to many. Thank you for making it easy and unstressful!! More

Colleen is always friendly and caring. She does a great job on my cleanings. She makes going to the denstist a very pleasent experience. More

I had a broken tooth crisis. The appointment they gave me was over a week away. They came through for me with a next day appointment with the hygienist! Colleen to care of cleaning my teeth and getting my x-rays done. Dr. Raffuel ground down my broken tooth, and boy does my cut up tongue feel so much better! Awesome service, quick to get me in. More

My dental cleaning and dentist's care were very thorough. More

Been going here for most my life!!!!!! Very nice people!!!!! They have always taken great care of me and my teeth!!!! More

I get serious anxiety before any dental work, even routine cleanings. I have had very positive experiences at Greenwich over the years despite my anxiety. I have seen 3 different dentists and a number of dental hygienist's and all but one hygienist have been very considerate professional. I would strongly recommend Greenwich Dentistry to anyone. Edited to add: Just had a fairly involved filling procedure. Dr. Marcus Raffuel and assistant Hannah gave me fair warning before each step and were considerate the whole way through. More

Doctor Marcus is great! He is very personable & really seemed to care about some health issues I am having. He took care of an issue with one of my teeth and did a great job. The staff was also very helpful & friendly. I would highly recommend this practice. Thank-you! More

Very professional and informative staff that make you feel as comfortable as possible. They also give you a very nice breakdown of the services/treatments being done and will run your insurance FIRST before doing so. They also actually accept more insurance plans and generally are just more affordable than other dentistries in the area without sacrificing care and quality! More

Lovely office...great staff, friendly and very accommodating. We are glad we found Greenwich Family Dentistry! More

Everything went as planned. More

I had a very comfortable experience at Greenwich family dentistry. Going to the dentist can be quite anxious for me and it was very comfortable More

Very impressed with the technical skills and social skills as well. It takes a lot to impress me, especially a 5 star. More

I get serious anxiety before any dental work, even routine cleanings. I have had very positive experiences at Greenwich over the years despite my anxiety. I have seen 3 different dentists and a number of dental hygienist's and all but one hygienist have been very considerate professional. I would strongly recommend Greenwich Dentistry to anyone. More

I couldn’t be happier with my dental care. Everyone is very nice and super professional. I had a bad fall a couple years ago and felt so supported and cared for. They ladies at the desk were so amazing. They helped me with my insurance situation which was so confusing. The dental team made my visits as comfortable as they possibly could. Each visit has been very comfortable, and the work done on my teeth looks amazing. You cant tell I have a crown and filling on my front teeth. Thank you! More

My main reason for switching to Greenwich Family Dentistry was because Dr. Marcus Raffuel is now practicing there. He has done dental work for my family and I in the past and I have 100% confidence in his decisions and ability to do whatever is necessary and in my best interest. That was very important to me in this day and age of businesses looking to make a fast buck! It certainly is worth the few extra minutes of drive time to get quality work done. Everyone from start to finish was very friendly and did a great job! More

I just wanted to come here to say that this is a phenomenal dental practice ! 5 stars on our behalf! From the day we made our appointment all the way through the completed treatment, the staff was friendly and very helpful. They took the work out of all of it. My children went in for cleanings and the hygienist, Colleen was very good with kids, fast friendly and efficient! She even made our little guy laugh a few times. He said he definitely would go back to her again. The dentist, Dr. Raffuel was very thorough in discussing future treatment my child needed. This new dentist is truly an asset to the team! Five stars ⭐️ More

Professional, personable, efficient. In and out (with X-rays) in 35 min. More

Great practice! More

Beyond great care!! From the moment I called to schedule a appointment to checking out after my appointment. Everyone was so friendly and personable. Thank you Chelsea for taking the time to answering all my questions and going above and beyond getting me and my husband right in for back to back appointments. I highly recommend Amanda the hygienist she was so cheerful, knowledgeable and explained everything she was doing. Dr Hussain was great and straightforward. Totally worth the drive!! More

I love doctor/ dentist with personable, friendly non-medical staff. Thank you Chelsea for helping with scheduling a cleaning so quickly and answering all insurance questions. More

love my clean teeth and helpful office staff. Chelsea has been great at communication with my issues. More

I just had a cleaning appointment with Colleen. She was super friendly & gentle. The doctor was very helpful too! The girls upfront greeted me with a smile & were super nice!! The new office manager Chelsea was so helpful with all my financial & insurance questions!! All around great office! More

Chelsea helped get an appt asap - thank you! More

great dentists and helpful office mgr with insurance issues More

I arrived early and they allowed me to go in early. I felt very safe from the moment I entered. The dentist was excellent, answered my questions and didn’t seem to be in a hurry. The hygienist was friendly, knowledgeable and explained everything she was doing. She made me feel very comfortable. I highly recommend this practice! More

As always a very professional and cheerful office, I had no waiting time. Brought in as soon as I had taken my coat off! More

Everyone is pleasant. Timely appointments. Best cleaning I’ve had in years! More

Safety protocols in place and extra individual care for those nervous about the dental experience. Caring staff , thorough cleaning and expert exam and advise . More

Safety protocols in place and extra individual care for those nervous about the dental experience. Caring staff , thorough cleaning and expert exam and advise . More

Excellent dental practice. Colleen was professional and super nice. I highly recommend this clinic for all your dental needs. More

Very welcoming and friendly staff. Who knew you could have fun at the dentist. Overall great experience and highly recommended 👌 More

Very short wait, friendly and conversational staff, and an easy, thorough cleaning. More

Everyone that I encountered at Greenwich Family Dentistry was so genuinely nice and happy! I hadn't been for a cleaning in a while and was anxious about it, but my hygienist, Colleen, chatted with me and kept me at ease. She was gentle but thorough with my cleaning and even gave me a lesson about why someone would need a root canal (thankfully, no cavities or need for that here!). The office and all of the rooms were also super clean! I look forward to going back in 6 months for my next appointment! More

I'm a frequent flier when it comes to visits to the dentist office because of periodontal disease and I was a little anxious about my first visit to Greenwich Family Dentistry after moving home. But I didn't need to worry since I had Colleen looking after me and she was amazing. From a simple cleaning to Xrays and even a great deal on a full year of prepaid appointments and dental exams, I felt like a million dollars after my visit! I would gladly recommend Colleen and Greenwich Family Dentistry to anyone looking to build a relationship with a caring practice. More

I love my hygienist and dentist at Greenwich Family Dentistry. I can trust them to inform me honestly with quality care as their goal. More

I'm a frequent flier when it comes to visits to the dentist office because of periodontal disease and I was a little anxious about my first visit to Greenwich Family Dentistry after moving home. But I didn't need to worry since I had Colleen looking after me and she was amazing. From a simple cleaning to Xrays and even a great deal on a full year of prepaid appointments and dental exams, I felt like a million dollars after my visit! I would gladly recommend Colleen and Greenwich Family Dentistry to anyone looking to build a relationship with a caring practice. More

I have been receiving dental care at Greenwich Family Dentistry for years, having followed my Cambridge dentist there when he joined the practice. I go twice a year for a cleaning and check-up. Hygienist Paula is friendly, thorough, and professional. Kelly and her office staff are likewise professional and courteous. I was in the office recently for dental care and was impressed with their procedures for keeping staff and clients safe. More

Greenwich Family Dentisrty is the best practice I have ever been too. I am a 63 year old teacher, and have been their client for over 15 years. The level of professionalism and care is extraordinary. It is very rare to find such a well run office and such experts in the field of dentistry. I have never found anything comparable in NYC. The professional teeth cleaning is amazing, and has literally saved my teeth over the years. Paula , the dental hygenist is an expert and truly a gem and, Dr. Valerio DDS is exactly what you'd look for in a dentist, calm, caring and very thorough. Veronique de La Bruyere More

I recently had my first visit to Greenwich Family Dentistry. I was cheerfully greeted at the entrance and in addition to the standard health and Covid screening questions I was asked about how I was doing. I had a very nice conversation and was able to share a bit about myself and learn about my hygienist. What gentle, professional and friendly people! I left the office feeling better than when I entered. The icing on the cake for me was a personalized follow-up email. VERY GOOD PEOPLE and I highly recommend this practice. More

I was very pleased with how my cleaning went. I told the hygienist my problem and she made accommodations for me. The dentist was also very pleasant as well as the office staff. I will gladly return. More

Greenwich Family Dentisrty is the best practice I have ever been too. I am a 63 year old teacher, and have been their client for over 15 years. The level of professionalism and care is extraordinary. It is very rare to find such a well run office and such experts in the field of dentistry. I have never found anything comparable in NYC. The professional teeth cleaning is amazing, and has literally saved my teeth over the years. Paula , the dental hygenist is an expert and truly a gem and, Dr. Valerio DDS is exactly what you'd look for in a dentist, calm, caring and very thorough. Veronique de La Bruyere More

I had a great visit to Greenwich Family Dentistry today. I received a very thorough cleaning and examination. I give my 5 stars for the excellent care I received today and every visit. I especially like my Hygienist , Paula. I think she's terrific. She takes the time to explain what she is doing and makes sure I am comfortable. More

I found them through my new insurance provider. I called to ask if they were accepting new patients. To my uttered surprise they got me in the very next day!! For a cleaning! There was very little wait time before being taken back to a chair. X-rays happened, with results, quickly. My teeth were cleaned, the Dr came in to meet me and review my x-rays, asked for additional angles before deciding on a plan. Explained his point of view for a plan for my teeth. I left with not only a cleaning appointment in 6 months but my first follow-up treatment appointment in 2 DAYS, not weeks or months! Everyone I've met so far, after 2 appointments, seems very nice and very professional. I will definitely recommend this practice!! More