Patient Reviews

Reviews & Testimonials for Saratoga Springs, NY D.D.S. Dr. Marcus Raffuel Restoration Dentistry Services

Filter44 Reviews & Testimonials  
5.0
DAPI
Review from L.B.  |  Source: Google  |  Jul 01, 2026

Easy fillings today. Dr. Marcus is amazing and his assistant too! More

5.0
DAPI
Review from B.L.  |  Source: Google  |  Jun 25, 2026

Dr Marcus and crew did a fantastic job handling my anxiety and removing an old crown that needed to be fixed. Highly recommend! More

5.0
DAPI
Review from B.H.  |  Source: Google  |  Jun 17, 2026

Dental hygienist, Paula, is truly the best! I am not a fan of a dental visit, and she makes it a positive experience. The front desk staff are professional and friendly. Adding that I needed a crown removed and Dr. Marcus Raffuel is the best dentist I've ever had. This is the first time that I haven't experienced pain when given a shot of novocaine and there was no pain afterwards either. Remarkable! More

5.0
DAPI
Review from J.M.  |  Source: Google  |  May 23, 2026

It has always been a good experience even when having fillings. Dr. Marcus is very good. Their plan has saved me money as paying dental insurance was a waste. More

5.0
DAPI
Review from M.D.  |  Source: Google  |  May 05, 2026

My daughter is special needs. Dr. Marcus, Dr. Rucker and his staff have been wonderful with her. She had 2 cavities filled today and can’t stop talking about the coffee ice cream Dr. Marcus mentioned. She (and I) are both so happy to have found a wonderful practice so close to home. More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Apr 21, 2026

The team at Greenwich Dental are Rockstars!! I have been a patient here for close to 10 years and would just “die” if I had to go elsewhere. Dr. Raffuel provided me a “Tinsel Town” smile(surely @ a fraction of the cost) that Hollywood cannot compare!! 😇 Dr Raffuel 🙌 and his assistant Marley 🙌 always put me at complete ease/they always have my complete trust (as well as all the office staff and staff that work behind the scene.) Truly a gem💎of a place tucked away in Washington county. If you’re looking for great dental care Greenwich Dental is the place!! More

5.0
DAPI
Review from C.C.  |  Source: Google  |  Feb 10, 2026

I was back at Greenwich Family Dentistry today (02/11/2026) for a workup appointment in preparation for a dental crown. Dr. Raffuel, performed Brilliantly as usual, and his Dental Assistant, Marley, Never Once, mishandled the suction wand to accidentally suck out my appendix.I believe this was my longest visit ever since being a patient at Greenwich Family Dentistry, having outlasted my former dentist, Dr. Valerio, who I believe retired, solely because of the anguish he suffered from the terrible jokes I told at every dental visit. I was in the chair for two hours and fifteen minutes; I think the Hygienists should perform a free vehicle oil change on your vehicle if you're in the chair more than two hours, but I doubt that will happen.Seriously, this Dental Practice has the most Caring and Professional Team, that make you feel like family, as soon as you step in the door. More

5.0
DAPI
Review from D.C.  |  Source: Google  |  Nov 10, 2025

I had an excellent experience. I did not have pain before, during, or after the procedure (preparing my tooth for a temporary crown) Dr Raffuel andMarley explained exactly what they were going to do and how long it would take. They were a great team. They were very mindful of my comfort which I appreciated.I highly recommend this practice and Dr Raffuel, Marley and hygenist Paula Smith. The staff at check-in/check-out were also very friendly and helpful!! 👍😊👍 More

5.0
DAPI
Review from L.L.  |  Source: Google  |  Jun 04, 2025

I had lost a filling, called and was scheduled for an appointment within 2 days. Dr Raffuel immediately took care of replacing the filling. He was very personable, professional and immensely competent. Beth was a jewel as while assisting the Dr. More

5.0
DAPI
Review from C.A.  |  Source: Google  |  Apr 09, 2025

Very friendly, professional office. From regular cleanings to crowns yo emergency issues, Dr Marcus, Tammy and the office staff are wonderful! More

5.0
DAPI
Review from R.V.  |  Source: Google  |  Apr 02, 2025

I started going to Lake George Dentistry for about a year. I had a very bad gag reflux. I had a very hard time being able to do the impressions for my dentures. Doctor Marcus said don’t worry we will get through this. So he sent me home with the trays to practice & my Daughter would time me. I needed to try to keep this in my mouth. It was a challenge but in time I did it. Dr.Marcus was so patient with me. Now when I go to the Dentist I absolutely love it. Lake George Family dentistry just isn’t a Dentist office they make you feel so comfortable like family. They gave me back my health & my confidence back. The girls up front are so amazing in every way possible. They welcome you when you walk in & any question you have they will get the answer Immediately. Thank you Dr.marcus for bringing my huge smile back !! More

5.0
DAPI
Review from R.M.  |  Source: Google  |  Feb 09, 2025

Best dental experience ever in 35 years! Dr Marcus administered a pain-free injection, completed 2 fillings in half the time of any other dentists, was super gentle, compassionate and walked me through the entire procedure. Very talented and professional! If there were 10 stars, I would have given a 10 star recommendation. The BEST of the BEST! More

5.0
DAPI
Review from R.M.  |  Source: Google  |  Feb 09, 2025

Best dental experience ever in 35 years!Dr Marcus administered a pain-free injection, completed 2 fillings in half the time of any other dentists, was super gentle, compassionate and walked me through the entire procedure. Very talented and professional! If there were 10 stars, I would have given a 10 star recommendation.The BEST of the BEST! More

5.0
DAPI
Review from D.J.  |  Source: Google  |  Nov 05, 2024

10/21/24 First time visit was good, everyone was very nice and gave me great advice. Look forward to continuing my dental care here. 11/5/24 UPDATE: I just wanted to add to my review. Yesterday I was struggling very with severe tooth pain. Not only did they listen to me and handle me professionally and with the best care, Dr. Marcus gave me a last minute root canal and saved me from my mental spiraling. I was in so much pain and called the office in tears. They got me right in, he fixed my tooth and all my pain is gone today! I can’t say enough good things about this office. Thank you thank you thank you!! You guys are all so amazing. More

5.0
DAPI
Review from T.H.  |  Source: Google  |  Jun 19, 2024

Thanks to great care and concern by staff, I survived a crown. More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Mar 23, 2024

I broke a tooth and needed to be seen. Dr Marcus made time to see me within 48hrs. Was able to fix my tooth so I didn’t have to suffer through a weekend and risk breaking the tooth more. I have been going to this practice for over 20yrs and was sad when Dr Mayo left because she was amazing. The new dentist and their staff have been great. I am glad I gave them a chance and stayed with this practice. More

5.0
DAPI
Review from S.V.  |  Source: Google  |  Mar 23, 2024

The best place to get your smile back! More

5.0
DAPI
Review from E.S.  |  Source: Google  |  Feb 22, 2024

I got 3 huge cavities filled and didn’t feel a thing. I almost fell asleep. The dentist was nice. The hygienist was great. Really smart. The office staff was very friendly. I almost didn’t want to leave! More

5.0
DAPI
Review from S.C.  |  Source: Google  |  Feb 21, 2024

Dr. Marcus and the entire team are thorough, kind, and professional. I'm glad I chose LG Family Dentistry! More

5.0
DAPI
Review from C.W.  |  Source: Google  |  Feb 16, 2024

Always a great and friendly atmosphere. More

5.0
DAPI
Review from C.M.  |  Source: Google  |  Jan 11, 2024

Fantastic experience! I had a root canal, it was painless and fast! Cannot recommend to enough people!! More

5.0
DAPI
Review from J.S.  |  Source: Google  |  Nov 21, 2023

Very professional, polite, great staff, best Dentist around!! More

5.0
DAPI
Review from H.W.  |  Source: Google  |  Aug 31, 2023

The staff is always very helpful and very informative as well as the dr.allways has a lot of patience 😀 love to go there I'm always relax I recommend them to my friends and family . Thank you Dr's and staff More

5.0
DAPI
Review from R.H.  |  Source: Google  |  Aug 31, 2023

Awesome staff and dr Marcus. Travel full time and while in lake George lost a cap. Practice was able to get me in quickly, within an hour. After a quick X-ray to make sure no other problems, They were able to Reglue cap and get me on my way. Very clean and friendly. More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Aug 30, 2023

My family and I love this dental office. Everyone is just so nice and makes every visit as comfortable as possible. I had to have some dental work done that was not fun, but they all made it so much easier for me and made sure I was good throughout the entire visit. Highly recommend! More

5.0
DAPI
Review from J.M.  |  Source: Google  |  May 19, 2023

Tooth extraction was a breeze. Its the closest thing to a massage appointment and covered by my insurance! Its a win. 😂 Very understanding Dentist (Paul) and Assistants. Everyone is beautiful. Can't wait to see them again for my 6 months cleaning! Went again for a crown. Still so relaxing. They really are very considerate with patients pain tolerance. I love and appreciate that. Thank you so much for being one of the best dentistry! More

5.0
DAPI
Review from L.B.  |  Source: Google  |  May 02, 2023

Front desk staff were friendly and efficient. The Dr. Marcus explained the procedure needed and step by step how it would be completed. More

5.0
DAPI
Review from N.  |  Source: Google  |  Apr 27, 2023

I honestly did not think I would find a point in time where I would review a dental office but based on my experiences at other places and comparing it to today it is warranted! I absolutely recommend Greenwich Family Dentistry. My tech Colleen is beyond phenomenal. She is kind, considerate, attentive, and most importantly exceptionally knowledgeable. She explained things to me so I understood and at no point did I feel like just a person in a rotating door of people. The dentist Dr Raffaul (I might be spelling this wrong and I apologize!) was just as passionate and knowledgeable! I didn’t feel like that procedures were pushed on me, everything felt thought out, explained, and was planned with me. Thank you and your team (and again HUGE shout out again to Colleen for her exceptional service, personality, knowledge, and passion). Having been client facing in many of my careers I cannot help but notice when someone stands out! You changed the way I feel about going to the dentist please don’t ever go out of business because I am here for life!!! More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Apr 04, 2023

Very professional and caring! More

5.0
DAPI
Review from R.W.  |  Source: Google  |  Apr 04, 2023

Dr. Marcus, the hygenists and the rest of the staff are exceptional in what they do. They are proessional, caring and friendly which definitely makes me feel comfortable. More

5.0
DAPI
Review from E.G.  |  Source: Google  |  Mar 26, 2023

Fantastic place. The staff are all wonderful, as well. We are so lucky to have them in our little community. More

5.0
DAPI
Review from T.M.  |  Source: Google  |  Mar 26, 2023

My filling was done with ZERO pain, and the cost was less than I expected with my out-of-network coverage. VERY happy customer! More

5.0
DAPI
Review from N.H.  |  Source: Google  |  Mar 15, 2023

Dr. Marcus and my hygienist were absolutely amazing. I have severe dentist anxiety and had not been for an embarrassing amount of time. They were so kind and understanding and even with an invasive procedure, there was no discomfort whatsoever! Highly recommend! More

5.0
DAPI
Review from C.L.  |  Source: Google  |  Feb 16, 2023

Dr. Marcus and his team at Lake George Family Dentistry did an absolutely amazing job with the reconstruction of my mouth. From the get go I felt welcomed and reassured that my issues could be taken care of and I could finally get the smile and teeth that I have always wanted. Over the years I have had many rough visits with dentists that seemed to not care as much or not pay attention to overall comfort while sitting through certain procedures involving root canals, crowns, and much more. After getting up the courage and putting full trust into Dr. Marcus I scheduled a big appointment involving 6 veneers and 2 crowns. Simply put after a couple of hours as I glanced in the mirror I was blown away and now smile with confidence and can't thank his team enough for making sure I was comfortable and for doing such great work. Thank you Dr. Marcus and all staff at Lake George Family Dentistry. More

5.0
DAPI
Review from P.B.  |  Source: Google  |  Feb 01, 2023

My experience was 5-star. Colleen and Marcus made me feel very comfortable and at ease with my cleaning and prospective dental work yet to be performed. I am grateful to have finally ended my procrastination and would recommend Greenwich Family Dentistry to anyone in need of their service. More

5.0
DAPI
Review from L.K.  |  Source: Google  |  Jan 20, 2023

Such a great staff ! Took such good care of me had a broken tooth. Thank you Dr Raffel and his assistant !Lesa More

5.0
DAPI
Review from M.W.  |  Source: Google  |  Jan 05, 2023

Excellent experience. This office is new to us because we recently moved to this area. I had to have a tooth readied for a permanent cap, so novocaine and grinding necessary and through it all I felt nothing: no pain or discomfort. I will no longer feel trepidation going to the dentist. Staff are professional, patient and knowledgeable. The atmosphere in the office is welcoming, and everyone was helpful. More

5.0
DAPI
Review from R.P.  |  Source: Google  |  Jan 05, 2023

Lake george family dentistry is set in a clean friendly setting. You are greeted as you enter and wait in a comfortable room. The techs are polite and very professional. Your exam room has soothing music and the exam chair is also comfortable. The dentist is both friendly and conversive. He explains your procedure and answers all questions before starting. I experienced alittle discomfort as the procedure started. The dentist stopped immediately and added an additional medication to block the pain. I would absolutely recommend LGFD More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Oct 12, 2022

This office is great! All are friendly and helpful. They answer questions and discuss options. The ladies at the front desk are always willing to check for cost od a procedure. And they send out reminders of your appointments via email and text! Like several times! 🤣 I at one point thought I need a restraining order...lol ....they are great I have suggested them to many. Thank you for making it easy and unstressful!! More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Sep 23, 2022

I am so happy with my experience!! Everyone is super friendly and Doctor Marcus is the best!! Thank you very much More

5.0
DAPI
Review from C.B.  |  Source: Google  |  Sep 12, 2022

Everything went as planned. More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Aug 18, 2022

My main reason for switching to Greenwich Family Dentistry was because Dr. Marcus Raffuel is now practicing there. He has done dental work for my family and I in the past and I have 100% confidence in his decisions and ability to do whatever is necessary and in my best interest. That was very important to me in this day and age of businesses looking to make a fast buck! It certainly is worth the few extra minutes of drive time to get quality work done. Everyone from start to finish was very friendly and did a great job! More

5.0
DAPI
Review from S.F.  |  Source: Google  |  Aug 15, 2022

The dentistry work completed by Dr. Raffuel and Hannah, his dental assistant at Greenwich Family Dentistry, met all expections for timeliness, technical competancy and overall concern for my comfort as a patient. More

5.0
DAPI
Review from C.N.  |  Source: Google  |  Nov 05, 2021

Everyone is pleasant. Timely appointments. Best cleaning I’ve had in years! More

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