Reviews & Testimonials for Saratoga Springs, NY D.D.S. Dr. Marcus Raffuel

My first visit was a 5 star experience!!! More

Very pleased. Short waiting room time, pain free time in the chair. Great attention to detail on dentle work and very friendly staff from the front desk to the doctors and assistants. Couldnt be more pleased. The Folks at Greenwich Family Dentistry have taken all my anxiety for visiting the dentist. JC More

So happy to be back with Dr. Raffuel! Great cleaning and service! More

Front desk staff were friendly and efficient. The Dr. Marcus explained the procedure needed and step by step how it would be completed. More

I honestly did not think I would find a point in time where I would review a dental office but based on my experiences at other places and comparing it to today it is warranted! I absolutely recommend Greenwich Family Dentistry. My tech Colleen is beyond phenomenal. She is kind, considerate, attentive, and most importantly exceptionally knowledgeable. She explained things to me so I understood and at no point did I feel like just a person in a rotating door of people. The dentist Dr Raffaul (I might be spelling this wrong and I apologize!) was just as passionate and knowledgeable! I didn’t feel like that procedures were pushed on me, everything felt thought out, explained, and was planned with me. Thank you and your team (and again HUGE shout out again to Colleen for her exceptional service, personality, knowledge, and passion). Having been client facing in many of my careers I cannot help but notice when someone stands out! You changed the way I feel about going to the dentist please don’t ever go out of business because I am here for life!!! More

Very professional and caring! More

Dr. Marcus, the hygenists and the rest of the staff are exceptional in what they do. They are proessional, caring and friendly which definitely makes me feel comfortable. More

Fantastic place. The staff are all wonderful, as well. We are so lucky to have them in our little community. More

My filling was done with ZERO pain, and the cost was less than I expected with my out-of-network coverage. VERY happy customer! More

Dr. Marcus and my hygienist were absolutely amazing. I have severe dentist anxiety and had not been for an embarrassing amount of time. They were so kind and understanding and even with an invasive procedure, there was no discomfort whatsoever! Highly recommend! More

Very Friendly, professional, make you comfortable and make sure you understand your treatment. More

Dr. Marcus and his team at Lake George Family Dentistry did an absolutely amazing job with the reconstruction of my mouth. From the get go I felt welcomed and reassured that my issues could be taken care of and I could finally get the smile and teeth that I have always wanted. Over the years I have had many rough visits with dentists that seemed to not care as much or not pay attention to overall comfort while sitting through certain procedures involving root canals, crowns, and much more. After getting up the courage and putting full trust into Dr. Marcus I scheduled a big appointment involving 6 veneers and 2 crowns. Simply put after a couple of hours as I glanced in the mirror I was blown away and now smile with confidence and can't thank his team enough for making sure I was comfortable and for doing such great work. Thank you Dr. Marcus and all staff at Lake George Family Dentistry. More

I love Dr Marcus! I love his music playlist and how he sings to the music. He is unlike any dentist I have ever had in my 54 years on the earth. More

My experience was 5-star. Colleen and Marcus made me feel very comfortable and at ease with my cleaning and prospective dental work yet to be performed. I am grateful to have finally ended my procrastination and would recommend Greenwich Family Dentistry to anyone in need of their service. More

Very good for the first time to the facility. Very pleasant staff. More

Such a great staff ! Took such good care of me had a broken tooth. Thank you Dr Raffel and his assistant !Lesa More

Excellent experience. This office is new to us because we recently moved to this area. I had to have a tooth readied for a permanent cap, so novocaine and grinding necessary and through it all I felt nothing: no pain or discomfort. I will no longer feel trepidation going to the dentist. Staff are professional, patient and knowledgeable. The atmosphere in the office is welcoming, and everyone was helpful. More

Lake george family dentistry is set in a clean friendly setting. You are greeted as you enter and wait in a comfortable room. The techs are polite and very professional. Your exam room has soothing music and the exam chair is also comfortable. The dentist is both friendly and conversive. He explains your procedure and answers all questions before starting. I experienced alittle discomfort as the procedure started. The dentist stopped immediately and added an additional medication to block the pain. I would absolutely recommend LGFD More

Greenwich Family Dentistry has a caring staff. My hygienist was very thorough. She asked if I were having any issues with my teeth and we discussed how to resolve the issue. I am very pleased with the service and the congeniality of the staff. More

Welcoming and relaxing, as much as going to the dentist can be. More

When I needed to make an emergency appointment for a broken bracket, Marlee was very helpful on the phone and at the front desk. She was able to schedule the appointment right away. Dr. Marcus was positive, courteous, and informative, as always. He took the time to be sure that the job was done correctly and that I was satisfied with the results. He gave me great advice based on his thorough assessment of my needs and goals. Most people don't look forward to going to the dentist, but I do now! More

This was my first appointment at Greenwich Family Dentistry. It was easily the best experience I’ve ever had at a dental office. Welcoming environment. Friendly and professional staff who were attentive. They were clear in their purpose and explained procedures and technology with clarity. More

Excellent - wish I had found them sooner! More

Quick and thorough check ups and cleaning. Great dental experience! More

This office is great! All are friendly and helpful. They answer questions and discuss options. The ladies at the front desk are always willing to check for cost od a procedure. And they send out reminders of your appointments via email and text! Like several times! 🤣 I at one point thought I need a restraining order...lol ....they are great I have suggested them to many. Thank you for making it easy and unstressful!! More

Colleen is always friendly and caring. She does a great job on my cleanings. She makes going to the denstist a very pleasent experience. More

I had a broken tooth crisis. The appointment they gave me was over a week away. They came through for me with a next day appointment with the hygienist! Colleen to care of cleaning my teeth and getting my x-rays done. Dr. Raffuel ground down my broken tooth, and boy does my cut up tongue feel so much better! Awesome service, quick to get me in. More

I am very happy with my experience at Greenwich Family Dentistry. The staff is welcoming and professional. Dr. Raffuel takes the time to talk to you genuinely cares about making you feel at ease and comfortable. More

My dental cleaning and dentist's care were very thorough. More

I am so happy with my experience!! Everyone is super friendly and Doctor Marcus is the best!! Thank you very much More

Been going here for most my life!!!!!! Very nice people!!!!! They have always taken great care of me and my teeth!!!! More

I get serious anxiety before any dental work, even routine cleanings. I have had very positive experiences at Greenwich over the years despite my anxiety. I have seen 3 different dentists and a number of dental hygienist's and all but one hygienist have been very considerate professional. I would strongly recommend Greenwich Dentistry to anyone. Edited to add: Just had a fairly involved filling procedure. Dr. Marcus Raffuel and assistant Hannah gave me fair warning before each step and were considerate the whole way through. More

Doctor Marcus is great! He is very personable & really seemed to care about some health issues I am having. He took care of an issue with one of my teeth and did a great job. The staff was also very helpful & friendly. I would highly recommend this practice. Thank-you! More

Very professional and informative staff that make you feel as comfortable as possible. They also give you a very nice breakdown of the services/treatments being done and will run your insurance FIRST before doing so. They also actually accept more insurance plans and generally are just more affordable than other dentistries in the area without sacrificing care and quality! More

Lovely office...great staff, friendly and very accommodating. We are glad we found Greenwich Family Dentistry! More

Everything went as planned. More

I had a very comfortable experience at Greenwich family dentistry. Going to the dentist can be quite anxious for me and it was very comfortable More

Dr. Branden Marcus saw me for a dental emergency when no other dentist in the area could fit me in as a new patient. He and the dental assistants were excellent - very knowledgeable, caring and efficient. I had two follow up visits that went unbelievably well. All of the staff were prompt and caring. I highly recommend this group! More

Very impressed with the technical skills and social skills as well. It takes a lot to impress me, especially a 5 star. More

This Dental office is top notch! Everyone is warm and friendly, kind compassionate. Dr. Marcus is the best of the best! More

My main reason for switching to Greenwich Family Dentistry was because Dr. Marcus Raffuel is now practicing there. He has done dental work for my family and I in the past and I have 100% confidence in his decisions and ability to do whatever is necessary and in my best interest. That was very important to me in this day and age of businesses looking to make a fast buck! It certainly is worth the few extra minutes of drive time to get quality work done. Everyone from start to finish was very friendly and did a great job! More

I just wanted to come here to say that this is a phenomenal dental practice ! 5 stars on our behalf! From the day we made our appointment all the way through the completed treatment, the staff was friendly and very helpful. They took the work out of all of it. My children went in for cleanings and the hygienist, Colleen was very good with kids, fast friendly and efficient! She even made our little guy laugh a few times. He said he definitely would go back to her again. The dentist, Dr. Raffuel was very thorough in discussing future treatment my child needed. This new dentist is truly an asset to the team! Five stars ⭐️ More

The dentistry work completed by Dr. Raffuel and Hannah, his dental assistant at Greenwich Family Dentistry, met all expections for timeliness, technical competancy and overall concern for my comfort as a patient. More

Professional, personable, efficient. In and out (with X-rays) in 35 min. More

Everyone is pleasant. Timely appointments. Best cleaning I’ve had in years! More

Greenwich Family Dentisrty is the best practice I have ever been too. I am a 63 year old teacher, and have been their client for over 15 years. The level of professionalism and care is extraordinary. It is very rare to find such a well run office and such experts in the field of dentistry. I have never found anything comparable in NYC. The professional teeth cleaning is amazing, and has literally saved my teeth over the years. Paula , the dental hygenist is an expert and truly a gem and, Dr. Valerio DDS is exactly what you'd look for in a dentist, calm, caring and very thorough. Veronique de La Bruyere More