Reviews & Testimonials for Saratoga Springs, NY D.D.S. Dr. Mark Franklin Restoration Dentistry Services

I'm a new patient scheduled for my 1st appointment in February but ran into an emergency situation 1 month prior to that appointment. I couldn't be more pleased with the staff accommodating me, in a drop in situation. The staff was friendly and took my concerns seriously and brought me into an exam room immediately. Dr Franklin was thorough and explained everything in detail. He went above and beyond in this situation. It was my good fortune to have to change dentists and I look forward to working with the crew. Thanks for everything today. More

Excellent service, very thankful for there flexibility, also gentle and accommodating to my needs. Great job!! More

Always a pleasure at this office. My 6 year old does well here because the hygienists are sweet and patient. Dr. Franklin is honest and conservative when it comes to not pushing unnecessary procedures. 5 stars all around. More

Very good service and such great people! More

Amanda, my hygienist, is the best! So personable, caring, and professional. Dr. Franklin is the best as well. They make going to the dentist a breeze! More

Dr. Franklin isn't just good but exceptional. Yesterday I was even admiring my x-rays which is the proof. He also treats his staff with kindness and respect. The best dentist I've had in 65 years. Really! More

I have been a patient here for 20+ years and have always had a positive experience. Mark Franklin DDS and the office staff knock it out of the park when it comes to appointments, billing and especially when in the dental chair. I highly recommend them as a great choice for dentistry. More

Dr. Franklin and staff are dentistry rockstars! I've been seeing Dr. Franklin for 3-4 years now and I can't express how fantastic they have been to me! I have never had anyone be less than polite even when I was in pain and not so polite myself. Dr. Franklin has done several root canals on my teeth and every time I drift off! (Very embarrassing) Their practice is clean, quiet and comfortable with some decent music selections. (Depending on who's choice it is that morning!) Sometimes I have felt more like I'm hanging out then getting a root canal! But please, don't go here; I don't want it to be more difficult to get an appointment!!! More

For the first time ever in my almost 39 years of age, my cavities were successfully removed with no discomfort afterwards and no need to return. One hour after my appointment, I was eating and drinking without a problem. That is unheard of for me! Thank you Dr. Markus, Jackie, Christina, Erin and the entire team - you guys are the real deal! More

My family of 4 have been coming to Clifton Park Family Dentistry for about 14 years and have always had wonderful hygenist and dentists! More

My Dentist of many years retired and so I needed to find a new dental practice and that was what prompted me to try Queensbury Family Dentistry. This was one of the best decisions I have ever made. I had always had my teeth cleaned every 6 months but because of losing my previous dentist it had been close to 18months since my last cleaning. I was really dreading this appointment because every previous cleaning left me with a sore mouth for a couple of days. Was I in for a surprise. The Dental Hygienist that cleaned my teeth today was Judy and she was awesome. It was the first time my teeth and mouth did not hurt after a cleaning. Thank you, Judy!!!! I also met Dr. Franklin and he too was awesome. He took time to get to know me, explained what my x-rays showed and discussed what future treatment would entail. I would definitely recommend this professional and friendly dental practice to anyone seeking dental services. More

Thanks for seeing me so quickly today! I am always impressed with how friendly everyone is and how professional the service is. See you in a few weeks for my new crown. More

I have had three appointments and all have gone great I'm very satisfied and the whole office is friendly I like that they inform you what they're going to do from one appointment to the next and give you the amount the next appointment may cost you More

This is Leslie! Today was a great dental visit! I am a bit of a baby when it comes to dental work, especially shots... Dr. Franklin was extremely gentle and pain free. He was also meticulous in his work. The staff was all very kind. A very clean, neat and efficient practice, that I highly recommend. More

I have SUPER sensitive teeth, my hygienist was friendly and made my experience comfortable. Will be going back for more cleaning and dental work. More

Dr Franklin, Sierra, & reception staff all so professional & friendly. 😁 More

Amanda is awesome! She makes it so easy to have dental cleanings for those of us that have sensitive gums and teeth. She has a great attitude, is super gentle and is an excellent hygienist! Today I had work done by Dr. Franklin he is the best! He made me feel comfortable with my first procedure of many with no judgement. Also, Amanda in the office is very helpful and kind as well.. an overall great experience! 100% Recommended! More

I feel so fortunate to find this group! More

Queensbury Family Dentistry has pleasantly surprised me yet again! Today was my third visit there, this time to prep a couple teeth for crowns. Naturally, I was a ball of anxiety when I went in knowing they would have to use novocaine (it's a needle thing). Dr. Reynolds described everything he was doing, as he was doing it. If I felt any discomfort at all, I just had to raise my hand and he'd stop immediately. His assistant even offered her hand to hold if I needed it because I'm a wee baby with dental work and I warned them I might cry 😂. After they rubbed the numbing gel on, I didn't feel a thing from there on out. I was in for less than an hour! I have also seen Dr. Franklin once, and he too has a friendly, positive demeanor. Highly recommend this place! More

Very happy with Dr Franklin and his staff. They fixed my 11 yr old daughters permanent tooth by building it up and doing a filling instead having to do a full root canal. My prior dentist told me that there was no other option that we would have to either have oral surgery to extract the tooth or have full root canal. Dr Franklin was able to fix it and we were thrilled! I then brought my 9 yr old daughter here for a cleaning and also had a very nice experience. I would highly recommend. More

Very happy with Dr Franklin and his staff. They fixed my 11 yr old daughters permanent tooth by building it up and doing a filling instead having to do a full root canal. My prior dentist told me that there was no other option that we would have to either have oral surgery to extract the tooth or have full root canal. Dr Franklin was able to fix it and we were thrilled! I then brought my 9 yr old daughter here for a cleaning and also had a very nice experience. I would highly recommend. More

Absolutely the best dentist I’ve ever been to. The whole staff with amazing and I couldn’t of been more comfortable. From a 1 to 10 I give them a 20 ❤️ More

Awesome place , friendly workers and great dentist . Signing up my whole family . After calling 7 different dentist this one took me in did what needed to be done . 💯 More

Dr Franklin and his staff at Queensbury Family Dental were great, very friendly and professional. I was out in the Queensbury area and had a dental emergency and they were able to get in me in the same day and get me taken care of. I’ve had a full reconstruction (28 crowns and 3 implants) done and was very nervous to not address it for almost a week if I waited to get home to my family dentist. Dr Franklin and his staff were very meticulous and were very reassuring throughout the whole process. If I lived in the area I would absolutely go back to them. More

If your looking for a dentist Dr. Franklin is your man, very professional. I needed a root canal and they got me in very quick. Very reasonable and fair, the whole staff was very polite and outgoing! More

Awesome staff, called with tooth pain and they got me in immediately. Dr. Franklin was very nice and helpful. He referred me to a specialist for a root canal who also got me in very quickly. He followed up with me after coming in to see how I was feeling, which most dentist wouldn't do. I would absolutely recommend this office, the ladies up front were super friendly, and very effecient with my insurance questions. Happy to find a great dentist! More

This was my first visit but I will definitely become a permanent patient. They were welcoming and friendly. I had to have a chip fixed in my front tooth and they were efficient and made my smile good again in short order. Staff had a very good vibe and loved the selection of music playing. More

Excellent service.... very nice vibe they explain everything step by step. They are upfront no hidden agenda. Would definitely recommend this office to everyone that has had a bad experience because they will but u at ease. More

If There was an option to give Queensbury family dentistry a ten star I most definitely would. I haven’t really met all the staff but those I have met amy ,chelsey and Amanda they are absolutely amazing!!. Doctor Franklin is the absolute best!!! He’s extremely gentle and caring and has your best interest at heart. I’ve never been to a better dentist 😊 I definitely give credit when credits due and will personally call chelsey and Amanda to tell them how satisfied I am with ALL doctor franklins works. instead of making me make a 3 hour trip and 5 trips in total to see an endodontist for root canals HE did them himself and I’m extremely satisfied with his work I had zero pain after and happy with the outcome. I’ve never loved trips to the dentist so much 😀 and look forward to seeing them again in 2 weeks 😊 More

Great staff all around and having dentist fobia since I was 15...Dr.Franklin is Awesome...I would recommend to try this Dentistry...So great...5 .. 🌟 More

I would highly recommend this office! I had an appointment there recently and they were able to get me in right away. All the office ladies were amazing and Dr. Franklin was great! More