Reviews & Testimonials for Saratoga Springs, NY D.D.S. Dr. Mark Franklin

My dental hygienist was the best. She did a great job and had a very pleasant manner. I’ve been going to QFD for years and Dr. Franklin and the staff have aways been friendly and professional. More

My family has been going to Queensbury Family Dentistry for the past 3-4 years and we love it! Our dental hygienist Sarah is highly skilled and makes dental cleanings extremely comfortable! The dentists are very professional and friendly! Thank you to all of you at Queensbury Family Dentistry!!! More

Excellent dental services from the staff that does scheduling and accounting,dental hygienist and the Dentist.. Dr Franklin who has been superior in performing a wide range of services. More

Excellent dental appointment. Front desk receptionist/hygienist was efficient, professional, and responsive. Dentist is superb -- also professional, responsive to my issue, and efficient. More

They are always so friendly. Not a long wait time. They are just super nice More

Friendly staff and atmosphere. Dr. Franklin is #1 in my book. I finally found a dentist who is willing to really help and who cares. Thank you to you all. More

I have never ever been to a more friendly place of business in my life. From the second I walked in I felt welcomed and they went above and beyond to ensure I was comfortable. I’m actually looking forward to going to the dentist! More

This was my 1st time here. I chipped a tooth and they got me in right away and fixed it. Dr. Franklin was professional and fixed my tooth in less than 30 minutes,he did a beautiful job! More

Dr Franklin is by far the best dentist I’ve ever had. To say he’s a perfectionist would be an understatement. Love all of the staff as wey More

Friendly and welcoming staff. Explained what they were doing and why. Prioritize patient comfort level. More

Great service and care, 100% recommendation More

Extremely professional staff!! Thank you Irene, Jenn and Dr. Mark Franklin for taking care of me. I was informed of the process for the extraction of a tooth and their concern for my comfort during the procedure as well as follow up care. Thank you all again!!! More

Dr Franklin & Alex are very professional ,friendly &kind. Thank you. More

Alex was super friendly and did a great job on cleaning my teeth ... they feel wonderful! I can actually say I like going to my dental appointments! More

Alex the hygienist was so warm and welcoming! She explained every step of the X-ray, exam and cleaning. Alex also asked me if I was okay throughout the exam! She was thorough explaining what she was doing and why. Dr. Franklin is kind, friendly and very knowledgeable explaining all your options without any pressure. You can tell they care about their patients! More

Very friendly staff. Efficient and thorough. Felt very comfortable and well taken care of! More

Friendly, helpful, and professional! More

Good advice and very professional More

I'm a new patient scheduled for my 1st appointment in February but ran into an emergency situation 1 month prior to that appointment. I couldn't be more pleased with the staff accommodating me, in a drop in situation. The staff was friendly and took my concerns seriously and brought me into an exam room immediately. Dr Franklin was thorough and explained everything in detail. He went above and beyond in this situation. It was my good fortune to have to change dentists and I look forward to working with the crew. Thanks for everything today. More

Very nice and very clean Good work They are very professional very happy with them Highly recommend More

Dr. Mia is the best dentist experience I've ever had in my life! She is so skilled that I felt zero pain from the Novocain injection! The part I dread became an absolute breeze. She's an obvious team player, and keeps the patient well informed of each step of the procedure. She frequently checks on the patient's comfort and is accommodating to any difficulties. I recommend Dr. Mia 1000%! More

Dr. Franklin is very professional, friendly and thorough. The office staff and dental assistants are super friendly and professional as well. More

Friendly and knowledgeable staff More

Very professional staff, excellent experience More

Pleasant experience! More

Excellent service, very thankful for there flexibility, also gentle and accommodating to my needs. Great job!! More

Such a great experience. I was lax in finding a new dentist after moving to the area so I needed some extra care. The whole staff was so kind and Sarah the hygienist was extremely gentle and informative. Dr Franklin is thorough and didn’t rush me into anything that I didn’t need yet. I am grateful that I got the recommendation for my new dentist. More

Excellent visit Thanks More

Over the top service and cleaning...Best Practice and staff.. thanks again 👍 More

Always a pleasure at this office. My 6 year old does well here because the hygienists are sweet and patient. Dr. Franklin is honest and conservative when it comes to not pushing unnecessary procedures. 5 stars all around. More

Very good service and such great people! More

Dr. Franklin and his whole staff are the best. I neglected my dental hygiene for a couple of years. Over this past year, Dr. Franklin and the hygienists worked to get my smile back. Now I have scheduled cleanings. I can't thank everyone in his office enough and tell anyone when the topic comes up. Call them. Make an appointment. You won't regret it. More

Expert care and artistry! Kind and helpful staff. As a patient for thirty years under four of their dentists, all excellent. Thank you Dr Franklin and Jen for your exceptional care. More

Very professional and supportive to a very anxious person. Explained the choices to help get the best oral care causing least discomfort. Able to fit me in much sooner. Very short wait time and rescheduled smoothly. More

Quick and efficient! I left feeling super clean and refreshed. The staff was very friendly and the office was clean and organized. More

DOCTOR FRANKLIN IS THE BEST.... More

I love this place! And this a dentist, so it’s must be good if I’m saying that. 😃 The staff is very cheerful and friendly, Alex is wonderful! Most importantly Dr. Franklin, is sensitive and accommodating to the needs of his patients and surprisingly enough even when it comes to what I can and can’t afford. He also has never made me feel guilty or uncomfortable for anything regarding the care, the financial aspects, or state of my teeth. Ha. That’s a big deal in my book. Thank you Dr. Franklin and staff! More

Great dental office. Amanda and Dr Franklin are the best! More

Amanda, my hygienist, is the best! So personable, caring, and professional. Dr. Franklin is the best as well. They make going to the dentist a breeze! More

The staff are awesome More

Love them! More

I arrived a little early and checked in, the staff was very friendly and professional. Judy did a great job of cleaning my teeth, doctor Franklin checked under the hood and I was in and out in less than 30 minutes. My only concern is my teeth were very sensitive from the use of the dental tools to clean my teeth, I prefer the water pick cleaning device. More

Dr. Franklin isn't just good but exceptional. Yesterday I was even admiring my x-rays which is the proof. He also treats his staff with kindness and respect. The best dentist I've had in 65 years. Really! More

My visit was very pleasant the environment was nice and I felt comfortable and well taken care of would definitely recommend coming here. More

Always a good experience. I am picky with dentists and this is the best office I’ve been with. Judy, hygienist is great! Dr. Franklin is awesome. More

Dr. Franklin and his associates are amazing. Very clean office with experienced, friendly staff. Shout out to my hygienist Judy for always being thorough, thank you so much :) More

Just totally enjoyed my visit to Queensbury Family Dental office. The friendly staff was lovely! More

It is not easy in this day and age to find an highly experienced dentist and staff. From the moment I walked into the door nothing but true professionalism and kindness. A smile goes a long way. More

The ladies at the front desk are personable, professional and make quite an effort to accommodate appointments dates. Dental assistants are friendly, professional and gentle when cleaning teeth. Dr Franklin made my front teeth look beautiful! I LOVE my smile! He is also very friendly, professional and gentle when doing work on my teeth More

Dr Franklin, Sierra, &Jamie & reception staff all so professional & friendly. 😁 I had a tooth emergency & they took me right in. Thank you. More

Appointment started right on time. Everyone was so freindly. All of my concerns were addressed and a plan was made right away! More

Friendly professional staff. I’ve been there several times and they always bring me back at my scheduled time with no waiting. More

Dr. Franklin has always kept great track of my teeth. Jody is gentle, sufficient, as well as amicable. I am happy to have her as my dental hygienist. More

I have been a patient here for 20+ years and have always had a positive experience. Mark Franklin DDS and the office staff knock it out of the park when it comes to appointments, billing and especially when in the dental chair. I highly recommend them as a great choice for dentistry. More

Dr. Franklin and staff are dentistry rockstars! I've been seeing Dr. Franklin for 3-4 years now and I can't express how fantastic they have been to me! I have never had anyone be less than polite even when I was in pain and not so polite myself. Dr. Franklin has done several root canals on my teeth and every time I drift off! (Very embarrassing) Their practice is clean, quiet and comfortable with some decent music selections. (Depending on who's choice it is that morning!) Sometimes I have felt more like I'm hanging out then getting a root canal! But please, don't go here; I don't want it to be more difficult to get an appointment!!! More

Dr. Franklin and staff are dentistry rockstars! More

I wish I could give 10 stars! Judy and Dr. M. Franklin are great! Judy is thorough and quick! My teeth are super clean! I look forward to my next appointment in 6 months ... see y'all then! More

For the first time ever in my almost 39 years of age, my cavities were successfully removed with no discomfort afterwards and no need to return. One hour after my appointment, I was eating and drinking without a problem. That is unheard of for me! Thank you Dr. Markus, Jackie, Christina, Erin and the entire team - you guys are the real deal! More

My family of 4 have been coming to Clifton Park Family Dentistry for about 14 years and have always had wonderful hygenist and dentists! More

My Dentist of many years retired and so I needed to find a new dental practice and that was what prompted me to try Queensbury Family Dentistry. This was one of the best decisions I have ever made. I had always had my teeth cleaned every 6 months but because of losing my previous dentist it had been close to 18months since my last cleaning. I was really dreading this appointment because every previous cleaning left me with a sore mouth for a couple of days. Was I in for a surprise. The Dental Hygienist that cleaned my teeth today was Judy and she was awesome. It was the first time my teeth and mouth did not hurt after a cleaning. Thank you, Judy!!!! I also met Dr. Franklin and he too was awesome. He took time to get to know me, explained what my x-rays showed and discussed what future treatment would entail. I would definitely recommend this professional and friendly dental practice to anyone seeking dental services. More

Thanks for seeing me so quickly today! I am always impressed with how friendly everyone is and how professional the service is. See you in a few weeks for my new crown. More

I have had three appointments and all have gone great I'm very satisfied and the whole office is friendly I like that they inform you what they're going to do from one appointment to the next and give you the amount the next appointment may cost you More

This is Leslie! Today was a great dental visit! I am a bit of a baby when it comes to dental work, especially shots... Dr. Franklin was extremely gentle and pain free. He was also meticulous in his work. The staff was all very kind. A very clean, neat and efficient practice, that I highly recommend. More

I have SUPER sensitive teeth, my hygienist was friendly and made my experience comfortable. Will be going back for more cleaning and dental work. More

Used to have a lot of pain with dental procedures but I don't ever have pain when I go here. Thanks Dr Franklin! More

Been going to Queensbury Family Dentistry for years now and they never disappoint! Always happy and friendly and Dr. Franklin is fantastic! Shout out to Amanda, the best Hygienist around! Thanks for all you guys do! More

I was so happy with my visit . Everybody was lovely and very helpful . My dental hygienist was fabulous . If you are nervous they put you so much at ease. I am so happy I found this practice . I give them a 10 out of 10 More

Dr Franklin, Sierra, & reception staff all so professional & friendly. 😁 More

Amanda is awesome! She makes it so easy to have dental cleanings for those of us that have sensitive gums and teeth. She has a great attitude, is super gentle and is an excellent hygienist! Today I had work done by Dr. Franklin he is the best! He made me feel comfortable with my first procedure of many with no judgement. Also, Amanda in the office is very helpful and kind as well.. an overall great experience! 100% Recommended! More

Amanda is awesome! She makes it so easy to have dental cleanings for those of us that have sensitive gums and teeth. She has a great attitude, is super gentle and is an excellent hygienist! Today I had work done by Dr. Franklin he is the best! He made me feel comfortable with my first procedure of many with no judgement. Also, Amanda in the office is very helpful and kind as well.. an overall great experience! 100% Recommended! More

Very friendly every time I go🙂 They really make you feel right at home More

The staff is friendly as soon as you walk in. I had Amanda today, she was excellent! Great location, and very clean office. More

Dr Franklin, Sierra, & reception staff all so professional & friendly. 😁 More

Queensbury Family Dentistry is amazing! I have been a patient for a few years now and I am so glad I found Dr. Franklin and his team. They are friendly, informative and engaged from the moment you arrive and I always leave smiling.. that’s the goal right? Great team and highly recommend. More

Amanda was amazing!!! Very professional and kind. Highly recommend!😀 More

Amazing service. The dental hygienist Amanda took her time to make me feel comfortable and she was very gentle with cleaning my teeth! After having a horrible experience at another office being to rough this was a breath of fresh air! The dentist was very kind and I was in and out in no time! Highly recommend! More

In addition to the excellent dental care, the staff, hygienists, and dentists are very friendly and punctual. More

I feel so fortunate to find this group! More

Queensbury Family Dentistry has pleasantly surprised me yet again! Today was my third visit there, this time to prep a couple teeth for crowns. Naturally, I was a ball of anxiety when I went in knowing they would have to use novocaine (it's a needle thing). Dr. Reynolds described everything he was doing, as he was doing it. If I felt any discomfort at all, I just had to raise my hand and he'd stop immediately. His assistant even offered her hand to hold if I needed it because I'm a wee baby with dental work and I warned them I might cry 😂. After they rubbed the numbing gel on, I didn't feel a thing from there on out. I was in for less than an hour! I have also seen Dr. Franklin once, and he too has a friendly, positive demeanor. Highly recommend this place! More

I have been looking for a new dentist for awhile and was pleased with a referral by employee Chelsea who is super sweet! I was very nervous but immediately was set at ease with Amanda who told me what she was doing each step of the way to make me feel comfortable. Dr. Franklin was great as well. Very pleased with my visit and would refer to anyone! More

Very happy with Dr Franklin and his staff. They fixed my 11 yr old daughters permanent tooth by building it up and doing a filling instead having to do a full root canal. My prior dentist told me that there was no other option that we would have to either have oral surgery to extract the tooth or have full root canal. Dr Franklin was able to fix it and we were thrilled! I then brought my 9 yr old daughter here for a cleaning and also had a very nice experience. I would highly recommend. More

I have been going to Gloversville Family Dentistry for years! The staff are wonderful! I always look forward to upcoming appointments. Kelly is very passionate about her work, she always is looking out for my best interests! Dr Walsh is also very passionate about his work. My health & well being are always his top priority! I always leave this office with a smile on my face � In the market for a new dental office? I would strongly suggest this establishment & their pleasant staff! More

Very happy with Dr Franklin and his staff. They fixed my 11 yr old daughters permanent tooth by building it up and doing a filling instead having to do a full root canal. My prior dentist told me that there was no other option that we would have to either have oral surgery to extract the tooth or have full root canal. Dr Franklin was able to fix it and we were thrilled! I then brought my 9 yr old daughter here for a cleaning and also had a very nice experience. I would highly recommend. More

First visit to the office was a great experience, they got me right in and out and the service was amazing. Thank you to Dr. Franklin, Amanda Goodman for making the visit a pleasant one and thank you to the office manager Chelsea Hathaway for getting me an appointment with such sort notice. I definitely will recommend Queensbury Family Denistry to my friends and family ❤ More

My family and I recently took a trip to Lake George for vacation. Unfortunately, I developed a dental problem. I called around to find someone to help me with this issue. Nobody could see me - except Queensbury Family Dentistry - they were amazing!!!! Dr. Franklin and staff went out of their way to take care of me. Honestly, I left there like a new person. I highly recommend this amazing office. More

Switched to a new dentist, the hygienist was so personable and made sure I was comfortable throughout my cleaning. The ladies at the front desk were very pleasant and informative. Dr. Franklin was great! I will be referring all my family and friends here! More

So happy I switched Queensbury Family Dentistry! My hygienist, Amanda went above & beyond! She was so polite & did a fabulous job& Dr. Franklin was awesome! The entire staff was very welcoming & friendly! Totally recommend this place for anyone looking for a new dental office! More

This is not our regular dental office. My daughter needed work done that wasn’t offered by her pediatric dentist. Dr. Franklin did a great job and made my very nervous daughter fee comfortable being there. More

This is not our regular dental office. My daughter needed work done that wasn’t offered by her pediatric dentist. Dr. Franklin did a great job and made my very nervous daughter fee comfortable being there. More

First visit to the office was a great experience, they got me right in and out and the service was amazing. Thank you to Dr. Franklin, Amanda Goodman for making the visit a pleasant one and thank you to the office manager Chelsea Hathaway for getting me an appointment with such sort notice. I definitely will recommend Queensbury Family Denistry to my friends and family ❤ More

I recently moved up to BSpa from the Albany Area. So of course I had to find a new dentist as well as a dental hygienist that I can trust and doesnt treat you like "another patient". That can be difficult sometimes with certain insurances. But I have to say I hit the JACKPOT with Doctor Franklin & Hygienist Amanda! Unfortunately I forgot the name of the lovely receptionist that I spoke with on the phone when making my initial appointment, was wonderful. As well as the young lady that checked me in and out. And I also believe I was their last appointment before they all went on break and never once did I feel rushed or not important. Amanda was very knowledgeable and explained what she was doing every step of the way. One of the best cleanings I have ever had. This is the place to go!!! The drive was about 40 minutes but Im so glad I did and ill keep doing it if that standard of care and detail continues. Thanks again Everyone!!! More

Absolutely the best dentist I’ve ever been to. The whole staff with amazing and I couldn’t of been more comfortable. From a 1 to 10 I give them a 20 ❤️ More

Awesome place , friendly workers and great dentist . Signing up my whole family . After calling 7 different dentist this one took me in did what needed to be done . 💯 More

Dr Franklin and his staff at Queensbury Family Dental were great, very friendly and professional. I was out in the Queensbury area and had a dental emergency and they were able to get in me in the same day and get me taken care of. I’ve had a full reconstruction (28 crowns and 3 implants) done and was very nervous to not address it for almost a week if I waited to get home to my family dentist. Dr Franklin and his staff were very meticulous and were very reassuring throughout the whole process. If I lived in the area I would absolutely go back to them. More

The team at Queensbury Family Dentistry is amazing! I have always had a positive and informed experience. The staff is always so friendly and takes the time to answer any questions I have. Dr. Franklin is a master of his craft and I’ve been very happy with his skill and results. More

If your looking for a dentist Dr. Franklin is your man, very professional. I needed a root canal and they got me in very quick. Very reasonable and fair, the whole staff was very polite and outgoing! More

Awesome staff, called with tooth pain and they got me in immediately. Dr. Franklin was very nice and helpful. He referred me to a specialist for a root canal who also got me in very quickly. He followed up with me after coming in to see how I was feeling, which most dentist wouldn't do. I would absolutely recommend this office, the ladies up front were super friendly, and very effecient with my insurance questions. Happy to find a great dentist! More

As someone who is not a big fan of the dentist, Dr. Franklin and his team helped ease my nerves and made me as comfortable as possible. Amanda, the dental hygienist, made sure my cleaning was quick, painless and thorough. I highly recommend them to anyone looking for a dentist! More

I had a great experience as a first time patient at Queensbury Family Dentistry! All of the staff were super friendly. My hygienist Amanda was amazing and did a fantastic job on my cleaning, and Dr. Franklin was thorough and very personable. This is the second dental office I have been to since I moved up to the area two years ago and I will not be going anywhere else! More

Brought my 6 year old son in as a new patient!! The office staff was excellent. Dr.Franklin was great and my son is looking forward to his next visit!! I would highly recommend this office for all ages. More

My family and I recently took a trip to Lake George for vacation. Unfortunately, I developed a dental problem. I called around to find someone to help me with this issue. Nobody could see me - except Queensbury Family Dentistry - they were amazing!!!! Dr. Franklin and staff went out of their way to take care of me. Honestly, I left there like a new person. I highly recommend this amazing office. More

I wanted to submit a quick review about Dr. Franklin. Full disclosure I have not actually used him for dental work yet because I have a sever phobia of dentists and will probably need to get my teeth fixed while being sedated. I called Dr. Franklin on Memorial Day morning to see if he did sedation dentistry since I have a little bit of a dental emergency. While he does not do sedation dentistry he called around to some of his colleagues and found some one who could. He also gave me some tips to take care of the issue until it is fixed. I suggest calling him if you are looking for a dentist. More

This was my first visit but I will definitely become a permanent patient. They were welcoming and friendly. I had to have a chip fixed in my front tooth and they were efficient and made my smile good again in short order. Staff had a very good vibe and loved the selection of music playing. More

Excellent place for all of your dental needs. The staff here is very warm and welcoming and completely sincere in their dedication to providing you with a positive experience. The front desk will get you the appointment times you desire and there is little to no waiting when you arrive for your appointment. The hygienist was definitely one of the best I have been to. She was very knowledgeable, as is the entire staff. She explained everything well and performed the procedure with little to no pain while in the past this procedure has been very painful for me. Most importantly, the dentist is top notch, he filled 3 teeth in one sitting and it involved removing old fillings. Other than the pinch from the needles, he numbed me in all the right places so that i did not feel any pain at all. Sometimes it takes a few shots for me but he knew exactly where to inject the needles. I was very comfortable throughout the procedures. The assistant also made me feel well. I didn't have that uncomfortable need to swallow you sometimes get when your mouth is wide open and being worked on. She provided excellent assistance in keeping my mouth dry and preventing the need to swallow. I've been to a bunch, upstate, downstate, in between states, but Dr. Franklin and his staff are some of the best, rest assured you will be in good hands, I would highly recommend this place. More

The entire staff is friendly and knowledgeable. I will be recommending all my family and friends to see Dr. Franklin and the rest of the team at this office. More

I had my first meeting with Queensbury Family Dentistry and the staff and Dr. Franklin are very kind and pleasant. Look forward to my next visit. Staff was right on time and efficient in knowledge and explanations. More

My experience with Saratoga Springs Family Dentistry was extremely positive from the day I called and asked about their practice to getting my first appointment. I was thrilled with my first visit at Saratoga Springs Family Dentistry all the way up to my last visit this past week due to my relocation to another state. All my visits ran smoothly, professionally and, the office -from the sitting room to the examination room were spotless. The staff starting with the reception area to my actual examine were always courtesy and well informed. Every hygienist I had was terrific, knowledgeable and kind. Dr. Dodd and his staff do a remarkable job, and I would highly recommend Saratoga Springs Family Dentistry without any hesitation. I can only hope I have the same great care in my new area. More

Excellent service.... very nice vibe they explain everything step by step. They are upfront no hidden agenda. Would definitely recommend this office to everyone that has had a bad experience because they will but u at ease. More

If There was an option to give Queensbury family dentistry a ten star I most definitely would. I haven’t really met all the staff but those I have met amy ,chelsey and Amanda they are absolutely amazing!!. Doctor Franklin is the absolute best!!! He’s extremely gentle and caring and has your best interest at heart. I’ve never been to a better dentist 😊 I definitely give credit when credits due and will personally call chelsey and Amanda to tell them how satisfied I am with ALL doctor franklins works. instead of making me make a 3 hour trip and 5 trips in total to see an endodontist for root canals HE did them himself and I’m extremely satisfied with his work I had zero pain after and happy with the outcome. I’ve never loved trips to the dentist so much 😀 and look forward to seeing them again in 2 weeks 😊 More

Every Single Person that works here are so nice and friendly. Im always so Anxious and they make me feel very calm. They are helpful and considerate with Tons of patience. Love Dr Franklin. And my Hygenist had to get me thru a very tough time with Periodontal disease and Trigiminal Neurolgia, and was Amazing! Thank you Lena. Thank you Everyone at Queensbury Family Dentistry! See you in 3 months! More

After moving to the area, I had a wonderful first appointment at Queensbury Family Dentistry with my hygienist, Amanda, and Dr. Franklin. It was easy to make an appointment, the staff were all friendly, I was taken on time for my appointment, and had an overall great experience. So happy that I found a great dental practice near me! More

The entire staff is friendly and knowledgeable. I will be recommending all my family and friends to see Dr. Franklin and the rest of the team at this office. More

I had my first meeting with Queensbury Family Dentistry and the staff and Dr. Franklin are very kind and pleasant. Look forward to my next visit. Staff was right on time and efficient in knowledge and explanations. More

The entire staff is so polite and nice to work with, My hygienist did a phenomenal job as always and was very informative on how to ensure the future health of my teeth and mouth. Dr Franklin is also a pleasure, jovial and informative, giving updates and advice that was to the point in manner that you can understand and keeps you informed. Nice job team! More

Great dental hygienists and Dr. Franklin is wonderful. Always listen and address concerns. Always a pleasant experience, even when dental work is required. Highly recommended! More

Everyone there is so nice and Dr Franklin always makes sure your comfortable and numb before he starts any work. Coming from a dentist we had for years that retired to finding someone new to go to...I must say my whole family has had great experiences with Dr Franklin and his entire staff! More

I had kind of a emergency, and they got me right in.staff was great.friendly.Dr Franklin was Awesome.Thanks to him,I had a wonderful weekend away for a wedding.Thanks Again. More

My experience with Saratoga Springs Family Dentistry was extremely positive from the day I called and asked about their practice to getting my first appointment. I was thrilled with my first visit at Saratoga Springs Family Dentistry all the way up to my last visit this past week due to my relocation to another state. All my visits ran smoothly, professionally and, the office -from the sitting room to the examination room were spotless. The staff starting with the reception area to my actual examine were always courtesy and well informed. Every hygienist I had was terrific, knowledgeable and kind. Dr. Dodd and his staff do a remarkable job, and I would highly recommend Saratoga Springs Family Dentistry without any hesitation. I can only hope I have the same great care in my new area. More

From the moment of my first visit at Queensbury Family Dentistry I was hooked. The professional ,yet, home feel was an immediate welcoming feel. The communication and the accuracy of the work performed is by far for me the best i have experienced in over 30 years. Dr Franklin is superb, to say the least. I look forward to the exceptional work that he performs with dedication and care. Jaime, I would like you to know that i was raised on compassion. My mother was an RN in the intensive care units for many years and was our home nurse growing up . Unfortunately I have been the recipient of hospital care for numerous accidents in my life time and the T.L.C. that you show in your dedicated field of expertise is astounding. I have worked in the hospitality industry most of my life and know what true welcoming is for anyone entering an establishment. You all should be very proud of the environment you have created. Thank you so very much to all of you for making a trip to the dentist an inviting experience Sincerely, John Perillat More

My experience at Queensbury Family Dentistry was above and beyond any office that I've been in. This is a role model office, everyone is incredibly welcoming and accommodating. The staff and Dr. Franklin are such a talented team and Emmi, I can't say enough about her skills as a hygienist she has all the great traits! Queensbury Family Dentistry your office is the best! More

I was so grateful to get in and see Dr Franklin on an emergency basis as a new patient. Everyone was so nice and I felt comfortable as soon as I walked in! Dr Franklin was so kind and he took the time to explain everything to me. I walked out feeling reassured and very confident in my treatment plan. Now, my whole family will be patients there!! Thank you so much!!! More

I think Dr. Franklin is the best dentist ever!!! Every one at his office is so nice! I will never change. More

Staff was friendly and very professional! Dr Franklin is great! More

Everyone in the office was fantastic. From the moment I walked in to the moment I left, I felt very comfortable. The girls up front were very welcoming and nice. My hygienist Amanda was very professional and did an awesome job with my cleaning. Dr.Franklin was excellent as well. I would 100% recommend this office. Can’t wait for my next visit!! More

I had a wonderful experience with Dr. Franklin and his staff! I live out of state and during my visit with family, I had an emergency need because of extreme tooth pain. They accommodated me and gave me an appointment right away. The tooth extraction process was gentle and painless and Dr. Franklin and his staff were very friendly, knowledgeable, and comforting. In spite of my anxiety I knew I was in very good hands. I highly recommend!!!! More

Great place for sure. I recently moved up to the area and I am happy I found these guys as they do an awesome job from A-Z. The Dental Hygienists are friendly and meticulous and Doctor Franklin will only do what is needed. I highly recommend. More

I had a cracked molar and was so anxious to have it removed after years of awful visits to the dentist, but was in so much pain I finally had no choice. The Queensbury team got me scheduled to come in within two hours of my call and had my tooth out quickly, in one piece (despite being cracked almost in half), and most important of all- PAINLESSLY. The entire staff was so kind and patient through my anxiety attack beforehand, and Dr. Franklin was sure to communicate and check in with me throughout the entire extraction to make sure I was comfortable and it was a pain-free experience. I cannot express enough how thankful I am for their kindness and expertise! More

I been a new patient there for about a month and they have gone way past my expectations, of a dentist, staff is awesome, Dr Franklin great, they made my dream come true of having perfect smile in one months time, highly recommend More

Excellent place for all of your dental needs. The staff here is very warm and welcoming and completely sincere in their dedication to providing you with a positive experience. The front desk will get you the appointment times you desire and there is little to no waiting when you arrive for your appointment. The hygienist was definitely one of the best I have been to. She was very knowledgeable, as is the entire staff. She explained everything well and performed the procedure with little to no pain while in the past this procedure has been very painful for me. Most importantly, the dentist is top notch, he filled 3 teeth in one sitting and it involved removing old fillings. Other than the pinch from the needles, he numbed me in all the right places so that i did not feel any pain at all. Sometimes it takes a few shots for me but he knew exactly where to inject the needles. I was very comfortable throughout the procedures. The assistant also made me feel well. I didn't have that uncomfortable need to swallow you sometimes get when your mouth is wide open and being worked on. She provided excellent assistance in keeping my mouth dry and preventing the need to swallow. I've been to a bunch, upstate, downstate, in between states, but Dr. Franklin and his staff are some of the best, rest assured you will be in good hands, I would highly recommend this place. More

Dr Franklin and staff are professional and courteous. I’ve had several different procedures and Dr Franklin has excelled with the final product. I strongly recommend them! More

I've never had a better experience at a dental office. The staff are friendly and super knowledgeable. Dr. Franklin went above and beyond to make me feel comfortable. I've never been a fan of the dentist and they quickly put my fears at ease. Thank you for the great experience! I will be recommending all my family and friends to this office! More

We called last minute , my husbands tooth was aching. Got in quickly and needed it removed but we were only back in town for a couple weeks and the oral surgeon had no openings. Dr. Franklin was wonderful, he took care of the tooth immediately. The front desk went above and beyond helping me out when they found out I didn't have insurance any longer. Great office and care. Top notch!! More

We called last minute , my husbands tooth was aching. Got in quickly and needed it removed but we were only back in town for a couple weeks and the oral surgeon had no openings. Dr. Franklin was wonderful, he took care of the tooth immediately. The front desk went above and beyond helping me out when they found out I didn't have insurance any longer. Great office and care. Top notch!! More

Great staff all around and having dentist fobia since I was 15...Dr.Franklin is Awesome...I would recommend to try this Dentistry...So great...5 🌟.. More

Great staff all around and having dentist fobia since I was 15...Dr.Franklin is Awesome...I would recommend to try this Dentistry...So great...5 .. 🌟 More

Great staff all around and having dentist fobia since I was 15...Dr.Franklin is Awesome...I would recommend to try this Dentistry...So great...5 .. More

Great staff all around and having dentist fobia since I was 15...Dr.Franklin is Awesome...I would recommend to try this Dentistry...So great...5 .. 🌟 More

I would highly recommend this office! I had an appointment there recently and they were able to get me in right away. All the office ladies were amazing and Dr. Franklin was great! More

Very good Service.. And Dr. Mark Franklin is Super and explains everything. And does not rush you! More

Very good Service.. And Dr. Mark Franklin is Super and explains everything. And does not rush you! More

Great experience. Staff is knowledgable and helpful. Felt like everyone really cared. Would recommend Karan, Dr. Franklin and the rest of the office to all! More

Great experience. Staff is knowledgable and helpful. Felt like everyone really cared. Would recommend Karan, Dr. Franklin and the rest of the office to all! More