Reviews & Testimonials for Saratoga Springs, NY D.D.S. Dr. Branden Marcus General & Family Dentistry Services

10/21/24 First time visit was good, everyone was very nice and gave me great advice. Look forward to continuing my dental care here. 11/5/24 UPDATE: I just wanted to add to my review. Yesterday I was struggling very with severe tooth pain. Not only did they listen to me and handle me professionally and with the best care, Dr. Marcus gave me a last minute root canal and saved me from my mental spiraling. I was in so much pain and called the office in tears. They got me right in, he fixed my tooth and all my pain is gone today! I can’t say enough good things about this office. Thank you thank you thank you!! You guys are all so amazing. More

This was my first visit. I found the practice personnel to be friendly and pleasant. They have clean facilities. Shelley is a kind and professional hygienist. Dr. Marcus was pleasant and caring. All in all, I had a very good experience, and will return for my dental care. More

I had a wonderful experience, The receptionist was lovely and very helpful. All the staff were professional and pleasant. I was extremely pleased with my hygienist, She was gentle and thorough. The doctor was personable and spent time going over options regarding some of my older fillings. More

LGFD is the best! I left my fancy overpriced practice downstate and it’s so much better here, everyone is competent, friendly, and they all make a dental visit one of the best parts of the day More

Highly recommend! I recently moved back to the area and was having a hard time finding a dentist as everyone was booked out months ahead. Scheduling was professional, efficient, and courteous. I didn't think I'd be able to find a dentist as great as my last, however, I was pleasantly surprised and couldn't be happier with choosing Lake George Family Dentistry! The technician was wonderful as well as thorough and I was very happy with my cleaning and how attentive she was, along with Dr. Ruckert! I look forward to scheduling future visits and have already referred a family member in the area! More

Was the first visit for a cleaning, Colleen was awesome. Took here time explained everything. Very happy glad I made the switch to your office. More

My experience with Marley smith was the best Iv ever had More

This was my first time here and Shelley was my Hygienist for my checkup/cleaning. She was very friendly and professional, and did a great job on my teeth. I met Dr. Marcus briefly at the end of my time with Shelley - he also very nice, and Emily at the reception desk was really wonderful to work with too! A terrific first time visit! So far, I’m very glad I made the switch from another dental office. More

I got 3 huge cavities filled and didn’t feel a thing. I almost fell asleep. The dentist was nice. The hygienist was great. Really smart. The office staff was very friendly. I almost didn’t want to leave! More

Always a great and friendly atmosphere. More

Great experience!! More

As always a very professional and cheerful office. My hygienist was very kind and cheerful. Also my dentist took time to explain what might be needed in the future and we had a very congenial conversation. More

Excellent doctor and excellent staff members. More

What a gem we found in Greenwhich NY. The whole group were so kind. Colleen made me feel so at ease.🙏 Everyone is so nice and kind. They make me feel so comfortable. 🤩 More

My first visit with this office was today and I’m very impressed. I worked with Shelly and Dr. Marcus and both were outstanding. I have not been taking care of my teeth, and I know that. Neither one of them made me feel ashamed or gross at all. Shelly really took her time to do a great job cleaning my teeth. They feel so clean now! They answered my questions and calmed my fears. I feel so relieved leaving when I went in very nervous. In addition to all of that, the office got me in in just a few days as a new patient (on a cancellation, but how awesome!). I was pleased from the beginning to the end of the experience, and I definitely won’t be going anywhere else. More

Excellent professional experience with well trained dentist and dental assistant. Great communication of proceedure and if necessary options. More

Recently relocated to the area and have been looking for a new dentist. The office staff here is very accommodating and the dentistry staff is quality of care oriented. So glad we found this place!! More

I finally feel like my smile is not only bigger and better but also healthier!!! Thank you Lake George Family Dentistry!!!! More

The reception was pleasant and professional. The staff are always helpful regarding insurance, scheduling and any other questions. Love my hygienist Tammy. The dentist is polite, personable and professional. More

Dr Marcus is absolutely the best!! More

Greenwich Family Dentistry is absolutely FABULOUS!! I hate going to the dentist and they have done everything to help me feel otherwise. Their front desk staff is welcoming and helpful, while the actual dentist and hygienist were delightful, informative and showed nothing but respect and understanding with any of my hesitations. I don’t even live in the area but will make the trek to keep them as my dentist. I highly recommend them to fullest! More

Colleen does a very thorough cleaning, offers suggestions to improve oral health and shows genuine passion in her work. Her personality has helped me overcome my dental fears. More

Awesome staff and dr Marcus. Travel full time and while in lake George lost a cap. Practice was able to get me in quickly, within an hour. After a quick X-ray to make sure no other problems, They were able to Reglue cap and get me on my way. Very clean and friendly. More

My family and I love this dental office. Everyone is just so nice and makes every visit as comfortable as possible. I had to have some dental work done that was not fun, but they all made it so much easier for me and made sure I was good throughout the entire visit. Highly recommend! More

Very friendly office. Excellent care for my mom!!! More

Excellent care! We never had to wait long if we had an issue, even during Covid. Comfortable atmosphere, very pleasant staff. Dental procedures explained in detail, questions answered. Truly a Family practice. All the Best! More

Just moved up to the area. I was very happy with my first experience at the office I had a great cleaning. The staff is very pleasant and professional. More

Very pleased. They squeezed me in right away with a fractured tooth and quickly referred me to an oral surgeon. Tooth has been extracted and I’m on the mend. Everyone was very nice and extremely helpful. Thank you all! More

Shelly did a great job of cleaning my teeth, she’s always very gentle, friendly and helpful!! More

We absolutely love Greenwich Family Dentistry. Everyone is so kind and helpful. More

I would highly recommend Marcus Raffael DDS at Greenwich Family Dentistry !!! Not sure where he came from , but I am sure glad that he came to Greenwich !!!! This guy is great !! More

Excellent care! My 4 year old daughter had so much fun interacting with the staff! She left the office saying that she couldn’t wait to go to the dentist again! More

Wonderful and caring dental services! Thank you!! More

Very friendly and gentle dental services. The hygienists and dentist treat you like family, caring for your personal dental needs and prevention. I’ve been to many dentists and this place and staff have been by far my best dental experiences. Very grateful to be a patient at Greenwich Family Dentistry!! More

Colleen is wonderful…gentle and caring! I think my teeth look great…although these “zings” still hurt a lot! Hopefully one more day! Thanks again Colleen! More

Efficient, allows time for questions, friendly staff. More

What a gem we found in Greenwhich NY. The whole group were so kind. Colleen made me feel so at ease.🙏 More

The staff and doctors are kind patient and professional. I would recommend them to anyone looking for a great dentist with a clean and welcoming office. More

Such a wonderful caring staff. I was not a patient but they got me in for an emergency. They were knowledgeable and caring fixing my problem…..I am now a patient. More

Great visit w/ the dentist and technician, as always. Great people, good work. More

Wonderful experience! I recommend highly! Staff is very attentive and gentle. I'm very happy with my teeth! More

Tooth extraction was a breeze. Its the closest thing to a massage appointment and covered by my insurance! Its a win. 😂 Very understanding Dentist (Paul) and Assistants. Everyone is beautiful. Can't wait to see them again for my 6 months cleaning! Went again for a crown. Still so relaxing. They really are very considerate with patients pain tolerance. I love and appreciate that. Thank you so much for being one of the best dentistry! More

Couldn't have asked for better care with Paula and Marcus. So thankful Marcus didn't leave your office as I had thought. Both are Very friendly and caring. Great experience. More

At the end of the day - you generally want to get in and out of a Dentist’s office. Greenwich Family Dentistry makes the experience so smooth and pleasant. The front office staff was super welcoming, Colleen, the hygienist that handled my cleaning was awesome, and I can’t say enough great things about Dr. Raffuel. I’ve been a patient of his for years and followed him when he moved to this practice. The space is laid out well, so people aren’t tripping over each other between scan and exam rooms. Very happy I made the switch. More

Paula is fabulous! More

My first visit was a 5 star experience!!! More

Very pleased. Short waiting room time, pain free time in the chair. Great attention to detail on dentle work and very friendly staff from the front desk to the doctors and assistants. Couldnt be more pleased. The Folks at Greenwich Family Dentistry have taken all my anxiety for visiting the dentist. JC More

Very professional and caring! More

Dr. Marcus, the hygenists and the rest of the staff are exceptional in what they do. They are proessional, caring and friendly which definitely makes me feel comfortable. More

Dr. Marcus and my hygienist were absolutely amazing. I have severe dentist anxiety and had not been for an embarrassing amount of time. They were so kind and understanding and even with an invasive procedure, there was no discomfort whatsoever! Highly recommend! More

My experience was 5-star. Colleen and Marcus made me feel very comfortable and at ease with my cleaning and prospective dental work yet to be performed. I am grateful to have finally ended my procrastination and would recommend Greenwich Family Dentistry to anyone in need of their service. More

I had a great experience at the office! Everyone was welcoming and friendly. My hygienist was very knowledgeable and answered every question I had about my teeth whitening procedure. More

They were awesome and so patient with my baby’s first dental visit! Gave me great advice regarding proper dental hygiene for her teeth! Great experience overall! More

This is an excellent dental practice. As healthcare Clinicians ourselves, my wife and I are extremely particular about our medical and dental care. Every member of their team has given us superb care. This is a gentle, skilled, kind and compassionate dental team from the front staff to the hygienists to the Dentist, all made us feel well cared for. Shelly is the best dental hygienist I have had in many years buoys skilled and gentle. We recommend this dental practice without hesitation! As we all age we must attend to our teeth for overall good health! Don’t be neglectful of your dental care…start here, today with Lake George Family Dentistry! More

My hygienist, Shelley was extremely professional, thorough and caring. It made my dental experience very enjoyable. I highly recommend Shelley and the entire office to all of my friends and family. If I could give a sixth star I would! More

I get serious anxiety before any dental work, even routine cleanings. I have had very positive experiences at Greenwich over the years despite my anxiety. I have seen 3 different dentists and a number of dental hygienist's and all but one hygienist have been very considerate professional. I would strongly recommend Greenwich Dentistry to anyone. Edited to add: Just had a fairly involved filling procedure. Dr. Marcus Raffuel and assistant Hannah gave me fair warning before each step and were considerate the whole way through. More

Doctor Marcus is great! He is very personable & really seemed to care about some health issues I am having. He took care of an issue with one of my teeth and did a great job. The staff was also very helpful & friendly. I would highly recommend this practice. Thank-you! More

These people are awesome. They do fantastic work and are so caring on so many levels. More

For the first time ever in my almost 39 years of age, my cavities were successfully removed with no discomfort afterwards and no need to return. One hour after my appointment, I was eating and drinking without a problem. That is unheard of for me! Thank you Dr. Markus, Jackie, Christina, Erin and the entire team - you guys are the real deal! More

Great experience! Broke a crown while out of town. Tori was amazing to help me get appt sched ASAP and confirm insurance! In and out in an hour with amazing results. Thank you LGFD staff!! More

I am a new patient to this practice and I would like to say that everyone was so nice and friendly and above all very professional. I had a wonderful experience from the receptionist to the dental assistant to the dentist. I highly recommend Lake George Family Dentistry More

Always great to come home to the North Country. Always get great personal care at Family Dentistry. Never a wait and always feels like a family. More

I relocated to this area two years ago, and shortly after the move, I broke a molar that would need to be repaired with a crown. I chose Lake George Family Dentistry on the recommendation of a friend (who is a physician). Even in the midst of strict Covid precautions, the atmosphere was very reassuring. All the staff members who have taken care of me are exceptional. They possess a great blend of competence, courtesy and caring. More

the hygienist took enough time to do an excellent cleaning. I appreciate the quality of care given at this office. More

I was so fortunate to find the South Glens Falls Family Dentistry practice upon my return from out of the area. The couple times I have been a patient....the staff have treated me professionally and with kindness and a ton of care. They have taken the dread out of my appointments by keeping me informed, using up to date procedures and equipment, and playing some sweet music. Carey, Dr. Smitkin, and all the staff are just good people. Kudos from a happy patient. More

Professional, caring and compassionate! I had a wonderful experience from scheduling to having my consultation and working with the hygienist and Doctor on my dental treatment plan. They made me feel very comfortable and I look forward to my next appointment! More

Professional, caring and compassionate! I had a wonderful experience from scheduling to having my consultation and working with the hygienist and Doctor on my dental treatment plan. They made me feel very comfortable and I look forward to my next appointment! More

Five stars all around! Courteous, knowledgeable staff, excellent professional service, and careful attention to dental concerns and questions. I received the most thorough cleaning and assessment I have ever experienced. More

Friendly and professional staff. Highly recommend. More

The people that work here are very friendly and make going to the dentist easier. Always feel good after a fresh clean!! More

The people that work here are very friendly and make going to the dentist easier. Always feel good after a fresh clean!! More

This is by far the BEST Dentistry I have EVER been to! Everyone is so super friendly and professional. Especially had great experiences with Felicia & Carey. More

I have had the pleasure of being a patient since this past summer. I have been provided the most professional care I have seen in several years. From the front desk staff to Dr. Marcus this is by far the most outstanding practice I have received care from. Dr. Marcus is an artist and an amazing practitioner. Everyone at this practice is concerned about the patient and does what is right for the patient. It is without reservation that I recommend So. Glens Falls Family Dentistry and Dr. Marcus as exceptional patient centered dental care providers. I was concerned about a chipped tooth and you would not know it had chipped following Dr. Marcus's care. I wanted a filling or crown taken care of prior to traveling to Florida for the winter. I was provided the utmost professional care. Dr. Marcus is on top of dental issues and takes care of the patient's smile. This is the first time I place complete trust in my dental care providers. The BEST !!! More

I have had the pleasure of being a patient since this past summer. I have been provided the most professional care I have seen in several years. From the front desk staff to Dr. Marcus this is by far the most outstanding practice I have received care from. Dr. Marcus is an artist and an amazing practitioner. Everyone at this practice is concerned about the patient and does what is right for the patient. It is without reservation that I recommend So. Glens Falls Family Dentistry and Dr. Marcus as exceptional patient centered dental care providers. I was concerned about a chipped tooth and you would not know it had chipped following Dr. Marcus's care. I wanted a filling or crown taken care of prior to traveling to Florida for the winter. I was provided the utmost professional care. Dr. Marcus is on top of dental issues and takes care of the patient's smile. This is the first time I place complete trust in my dental care providers. The BEST !!! More

I needed to find a new dentist due to the fact mine had just retired. I heard great things regarding this office and wanted to check it out. I have gone through a lot of dental work and have major anxiety when it comes to going to a new dentist. Right off the bat my first appointment went great! Carey was scheduled to do my cleaning but I had a panic attack so we scheduled it for another time. Carey was so understanding and made sure I was comfortable! Both Carey and Dr. Smitkin took their time to fully understand all of the work I've been through and created a new plan for me. Not only did they care about my smile but they also took the time to get to know me personally! I have my wedding next October and they told me not to worry, I will have a beautiful smile before my wedding! I went back to do my cleaning within the next few weeks... NO panic attacks! I was so comfortable and the cleaning went GREAT! I love the fact they are so patient and they explain everything to you! I would highly recommend South Glens Falls Family Dentistry! More

I moved out of the area over seven years ago and have tried a couple of dental practices in my new location (over eight hours away). On every visit they have complimented the work of my previous dentist, Family Dentistry. When I chipped my front tooth a few months ago I was hesitant to have it repaired by anyone else, I didn't trust it would be done properly. Since I travel to the area a few times a year, I decided to call and they were able to accommodate my schedule. My tooth was fixed last week and it looks perfect. They were also able to get me in for a cleaning a few days later. Their quality of work, and their customer service, is unparalleled. They are now my regular dentist again! More

The whole staff was so friendly. My hygienist Carey was so nice and made sure I was comfortable the whole time. More

We always have a great experience at SGF family dentistry. Everyone is very nice and helpful. They make going to the dentist a breeze. More

I called on a Monday morning with a molar that had chipped and left behind some sharp edges. To my pleasant surprise, I got a same-day appointment. Upon arrival, my wait was under five minutes and the staff couldn't have been nicer. The dentist inspected and repaired the tooth completely. I am one satisfied customer! More

The entire office is amazing!!! Wonderful personalities and professionalism is non-negotiable! Quality care always! Thank you for making me SMILE! More

Our family loves this office! They are very personable and so attentive to your dental needs. I had some out of the blur dental issues and they got me in right away and healed me up. I absolutely recommend these folks! More

They are very friendly and work really well at what they do! They are also very quick with appointments! I will definitely be making this my dental home! More

This is a great office. Full of wonderful and friendly staff. Anytime I have had an issue they have been able to take me right in and fix the problem. I recommend them to everyone who asks. More