I came in for my first visit with Paula and met Dr Walsh. I have had a lot of dental work in the past and knew I would need some work. Doug was very helpful explaining how my appointments would work and helped submit to my insurance. The process with my treatment has been amazing, easy and stress free thanks to Dr Walsh and the assistant Brooke! Thank you to everyone for being super friendly, I can't wait for my appointments now :) More
I've been to so many terrible dentist offices in my life & am about as happy as can be to have found Saratoga Family Springs Dentistry!!!! Both the Drs & staff are knowledgeable, & helpful. Most of all- they know how difficult it is for us to deal with dental work, and the emotions it sometimes comes with. They explain things clearly, & make you feel comfortable. Those things are almost as important as expertise to me!!! Here you get the very best!! - KJ Hyatt More
Dr. Dodd, along with his team, Suy, have done a great job for me and my wife through a number of issues. My dental problems, due to radiation damages, have produced a number of difficult scenarios that they have been presented with. Coming up with unique solutions has been most helpful. Many thanks. Brian More
I cannot say enough about the staff, especially Suy. She always let me know exactly what was happening each step of the way. Any questions I have are always answered. I spent many years away from the dentist and I’m so glad I started my journey back to the dentist with Saratoga Springs Family Dentistry. Dr Dodd and Suy always made sure I was doing okay through each and every step I would highly recommend them to anyone. Thank you Saratoga Springs Family Dentistry!! More
If you are thinking of getting Invisalign, DO IT with Saratoga Springs Family Dentistry! I just finished the process and I can't stop showing off my new and improved smile! Chanel, the Clinical Care Manager, goes above and beyond. She walked me through everything from start to finish. From the initial consult to taking the 3D images (so cool!) to scheduling appointments, checking in to see how the process is going, explaining next steps, ordering trays, and so forth-she does it all! Chanel is incredibly personable, knowledgable, and organized throughout the process, she couldn't have made it any easier. Dr. Dodd and his team were amazing as well. Dr. Dodd took his time to explain everything and answer questions that I had. He makes you feel comfortable and the visits needed during the process were very quick. I can't say enough great things! Thank you Dr. Dodd, Chanel, and team for such a positive experience. I would do it again in a heartbeat. Definitely deserving of a 5 star review!! More
After working two nights in a row, I closed the dishwasher only to find it had reopened in time for me to trip over it...thus several upper front teeth took the brunt of my fall onto a metal chair. I felt the teeth move inwords 1/4" and suddenly a river of blood spurted everwhere, my German Shepherd assisted in extraneous cleanup. After scott towels and ice were applied to site, I procured a neighbor to head to urgent care. My upper lip was sutured, a CT scan was fortunately negative for fracture, but the inside bled for days after. I decided to call Dr. Dodd while at the ER on that Sunday afternoon, I was still in horrific pain, with CT scan and my son driving me...we arrived within the hour at his office. Competant Courtney, his assistant met me at the door and proceeded to perform panoramic scans and xrays. Dr. Dodd, had given up his day off to place coronal splints upon several front teeth, to hold them in place so healing could ensue. He immediatey put me at ease with his entertaining stories, kindness and extreme competance. Six days after I returned to him, my sutures had been removed by my MD and although my lip was swollen still like Barbie, I no longer appeared as Charlie Chaplin. He extracted my splints to reveal my teeth perfectly fitting into my former retainer. A perfect fit with a perfect smile!!! I cannot thank him enough for his swift responce to resolve positively a potential disaster. Kudos to Dr Dodd, and Courtney!!! More
SSFD was my hometown dentist for many years and I have to say Dr. Dodd and all employees were fantastic! The team was always friendly and made you feel like family. Chanel was often the first person I dealt with when going in for appointments. She is extremely responsive, attentive and really pleasant to deal with. My experiences with the office have been nothing but positive and I would highly recommend this practice to everyone! More
My husband and I both had “New Patient” visits today with Saratoga Springs Family Dentistry and we both walked out having had such an amazing position e experience! First and foremost, they are going above and beyond during this time to keep all patients and their staff safe. When you arrive they have you call the office and once they’re ready for you, they call you to have you come in (eliminating any waiting period in the waiting area). ALL staff members were appropriately wearing required PPE (masks, gowns, gloves, etc). At no point in time did either of us feel uncomfortable being out and about! We each had different individuals assist with our teeth cleanings, I had Leah and my husband had Victoria, both of which were extremely thorough and personable; highly recommend either of them! I apologize for not remembering the name of the Dentist who came in after my cleaning, but after trying out several different dentists, he was the FIRST person to take the time to explain my x-rays to me, take the time to ask me questions and have an actual conversation; not just a quick check in-and-out scenario. It was so appreciated!! Lastly, Chanel helped us with our checkout process, and after working for many years in a customer/public position, she was absolutely fantastic! She is so sweet, funny, and really went out of her way to make us feel right at home. We will 100% be patients for life there now, and highly recommend to anyone in need of a new dentist! Thank you so much! More
Dr. Walsh has been my dentist now for over 2 years. He is super GENTLE, kind, funny and knows how to put you at ease when you are nervous about having a procedure done. He did my 1st root canal and it was completely pain free. He is excellent about answering my questions, seeing me for emergencies and he has the most awesome staff ever. Noone has ever been rude there at all. I highly recommend him to anyone who is looking for a good dental practice. He's excellent! Thanks Dr. Walsh! More